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Toyota Knoxville
Knoxville, TN
872 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 872 reviews
July 22, 2022
If you have been to Toyota Knoxville then you truly do know what home feels like. Every time I stop in Baily Hoy and Dalton Johnson do EVERYTHING in their power to make me feel at home. I simply will nev know what home feels like. Every time I stop in Baily Hoy and Dalton Johnson do EVERYTHING in their power to make me feel at home. I simply will never buy a car anywhere else! More
by Jimmy Calon
Employees Worked With
Baily Hoy
Helpful July 22, 2022
Walking into Toyota Knoxville and being treated like I was family when not knowing anyone was truly amazing and forever my car buying place. Austin Davis was phenomenal answered all my questions and went was family when not knowing anyone was truly amazing and forever my car buying place. Austin Davis was phenomenal answered all my questions and went above measures to make buying a car comfortable and easy. More
by Quintin Busher
Employees Worked With
July 22, 2022
Everyone is always super helpful and caring towards their customers! Especially Austin Davis! He is the best salesman i’ve ever had. customers! Especially Austin Davis! He is the best salesman i’ve ever had. More
by shemoun449
Employees Worked With
July 22, 2022
I wouldn't hesitate to purchase another one from Austin Davis! Definitely made it super easy Davis! Definitely made it super easy More
by Thisisnotad
Employees Worked With
July 17, 2022
Austin is a superb sales person. Great communicator, and responsive to all my questions. He is professional and polite at all times. Great job and thanks for the awesome customer ser Great communicator, and responsive to all my questions. He is professional and polite at all times. Great job and thanks for the awesome customer service. More
by Debra
Employees Worked With
July 14, 2022
Have used Toyota Knoxville for my vehicles service for over 20 years! Always have gotten friendly and professional service from advisor Jon Mertz. He responds quickly and efficiently to any and all my con over 20 years! Always have gotten friendly and professional service from advisor Jon Mertz. He responds quickly and efficiently to any and all my concerns. More
by mikebadams71
May 23, 2022
DO NOT BUY AUTO BUTLER OR THE WARRANTY THROUGH KV TOYOTA. Neither one has anything to do with Toyota. Neither one has anything to do with Toyota. More
by Libbylowr
Employees Worked With
April 20, 2022
Be very careful when dealing with this dealership ship especially with George. He overcharged me by $6,000 on the car I purchased from them and tried to undervalue my trade by at least $2,000. This is a v especially with George. He overcharged me by $6,000 on the car I purchased from them and tried to undervalue my trade by at least $2,000. This is a very dishonest and disgusting way to do business. More
by Mitzi Brock
Employees Worked With
March 20, 2022
Nitin Vaswani was great to work with. He was very helpful and knows a lot about the Toyota brand and their vehicles. 5 things that we liked about Nitin was: no pressure, very respectful He was very helpful and knows a lot about the Toyota brand and their vehicles. 5 things that we liked about Nitin was: no pressure, very respectful, easy to talk to, knowledgeable, and professional. Nitin made our experience there a delight. We really appreciate him and his willingness to help us find the vehicle we needed. We bought a used 2017 Toyota 4Runner in Dec 2018. I didn’t know this website existed until now, hence the late review. We’ve been back to the Toyota Knoxville dealership multiple times since for service on the 4Runner and have enjoyed our experience there with the Service department. The service department does a great job. All in all, we really like the Toyota Knoxville dealership and will come back for our next vehicle. James & Kathy C More
by jamescroy9
Employees Worked With
March 08, 2022
Simple easy process ypu can tell they care for there clients and it was a quick process clients and it was a quick process More
by Soa1923@gmail.com
Employees Worked With
