Scott Begley

It would definitely take more than 15 words to complain about poor follow up. SAD. STILL WAITING FOR CALL BACK FROM GENERAL MANAGER. JASON CARSON. ITS BEEN A WEEK TODAY. ALSO NO CALL BACK FROM SERVICE DEP about poor follow up. SAD. STILL WAITING FOR CALL BACK FROM GENERAL MANAGER. JASON CARSON. ITS BEEN A WEEK TODAY. ALSO NO CALL BACK FROM SERVICE DEPARTMENT. SAD, SAD SAD!!! More

Helpful 1

Report | Print

Professional, modern, enjoyable atmosphere. Efficient service department and good communication. Not pushy but very willing to help you find what you want Efficient service department and good communication. Not pushy but very willing to help you find what you want More

Helpful 0

Report | Print

In my first contact with Austin , short conversation and right down to business. Austin very professional, found the vehicle I wanted before we got off the phone... 3 weeks later vehicle arrived, Austin kel right down to business. Austin very professional, found the vehicle I wanted before we got off the phone... 3 weeks later vehicle arrived, Austin kelp me informed , the entire process, and walked with me through a non stressful closing ! Austin, I appreciate you and will return to this dealership to buy my next carwil More

Helpful 1

Report | Print

Cannot say enough good things about our experience with Toyota Knoxville and our salesman Austin. They were extremely responsive to every communication from initial connection through website through the c Toyota Knoxville and our salesman Austin. They were extremely responsive to every communication from initial connection through website through the closing process. Austin went way above and beyond, not only in the sales process, but also delivering the car to our home(in Cincinnati) and walking my wife and I through all the features. Can't say enough. My next car will vehicle will come from Toyota Knoxville and Austin. #Amazingcustomerfocus More

Helpful 1

Report | Print

Austin was the best car salesman to deal with. When I say he made it fast easy and reasonable that’s exactly what he did and did an spectacular job. No other sales person I will ever wanna deal with. You wan he made it fast easy and reasonable that’s exactly what he did and did an spectacular job. No other sales person I will ever wanna deal with. You want a great car, reasonable price, great experience go see Austin Davis at Toyota Knoxville for your next purchase on a new or pre-own vehicle. More

Helpful 0

Report | Print

Made the Purchase Easy. This location has 45 plus employees working her and that allows you to receive the attententiveness that you are served with when coming as a customer This location has 45 plus employees working her and that allows you to receive the attententiveness that you are served with when coming as a customer at this dealership. From the Maint shop to Sales to cashier and the gift parts shop to the employees that run the snack shop in the waiting room. They have you covered. More

Helpful 0

Report | Print

Purchased Used Tacoma The staff was very friendly and accommodating. The entire process went smoothly. One issue was several extras were added to my Bill of Sale without my The staff was very friendly and accommodating. The entire process went smoothly. One issue was several extras were added to my Bill of Sale without my knowledge, and it was presented as the last document to sign after I had already signed for everything added without knowing the significant cost. I guess it’s good to have some of these things, but I wouldn’t have elected any of it had the cost been disclosed to me up front rather than after signing for it. Other than that, I love my new truck, and the sale representative was great! More

Helpful 0

Report | Print

Outstanding service and quality parts Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and wai Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and waiting room . More

Helpful 0

Report | Print

Excellent experience Purchased new highlander for my wife and the purchase experience was exceptional. The whole staff from salesman to manager to finance was truely profe Purchased new highlander for my wife and the purchase experience was exceptional. The whole staff from salesman to manager to finance was truely professional and plus an amazing deal. I will definitely buy from again. More

Helpful 0

Report | Print

Super helpful! Toyota of Knoxville presented a great atmosphere the moment I walked through the front doors. The employees who were not preoccupied with their own cu Toyota of Knoxville presented a great atmosphere the moment I walked through the front doors. The employees who were not preoccupied with their own customers came over to help immediately. I had the pleasure to work with Mr. Brad Chambers. Brad was very helpful on taking his time with my family. I really enjoyed his patience in dealing with the language barrier problem posed by my parents. Brad definitely tries his best to help find the right price for you. Another person to thank is Scott, who handled the finance. He showed high levels of professionalism in helping find the best financial plan available to us. All in all, it was a very pleasurable experience! More

Helpful 0

Report | Print