Toyota Knoxville

Wouldn’t think of taking my Tundra anywhere else but to Quinton Chittum at TOYOTA KNOXVILLE. Quinton Chittum at TOYOTA KNOXVILLE. More

The person that helped me with this visit was super helpful. He stayed in touch to update on the progress of my car and was very considerate of my time. helpful. He stayed in touch to update on the progress of my car and was very considerate of my time. More

This service department is a well ran organization. They are always well staffed. Courteous, professional, and efficient. A special thanks to Michael Smith who was a stone-cold pro! They are always well staffed. Courteous, professional, and efficient. A special thanks to Michael Smith who was a stone-cold pro! More

Excellent service. Courteous and nuce appearing personnel, a top notch dealership. We are very pleased. Courteous and nuce appearing personnel, a top notch dealership. We are very pleased. More

It did not feel like customer service was part of the operations at all. It took over 40 minutes to see a service writer when I brought my car in for two recalls, which then caused me to be late for a me operations at all. It took over 40 minutes to see a service writer when I brought my car in for two recalls, which then caused me to be late for a meeting. At no point during my wait did anyone greet me or apologize for the delay beyond the initial questions of what brought me in. When I came to pick up my car, instead of assisting me to find my service writer to pick up the car, the gentleman I asked for help simply told me to check my text messages to find my writer instead of offering any kind of help. I left the dealership feeling as if I was just a number on a board instead a valued customer or patron. I have no plans of returning unless there is another recall. More

Absolutely easy experience. Great communication, great no pressure sales team, great finance experience. Will definitely buy another vehicle from this group. Great communication, great no pressure sales team, great finance experience. Will definitely buy another vehicle from this group. More

Hunter was such a big help buying our car! He was very patient and answered all our questions. I have recommended him to everyone! 100/10 He was very patient and answered all our questions. I have recommended him to everyone! 100/10 More

Had a wonderful experience getting my Camry serviced yesterday! Patrick was so friendly and professional, walking me through everything from repairs to billing. The repair was done really quickly. Outst yesterday! Patrick was so friendly and professional, walking me through everything from repairs to billing. The repair was done really quickly. Outstanding team—would definitely recommend! More

We have always received excellent service for our two Toyotas. No complaints at all with the dealership. Toyotas. No complaints at all with the dealership. More

Service performed incorrectly requiring second trip. Part of my service was an oil change. While driving py vehicle home from the dealership, a dashboard light alerted me to a low oil condition. At home Part of my service was an oil change. While driving py vehicle home from the dealership, a dashboard light alerted me to a low oil condition. At home I found no signs of leaks, checking the dipstick showed oil barely reaching the bottom of the stick. Picture on request. More