Jason Carson

I would not trust this dealership to give water to a dog, let alone purchase a vehicle or have a service a vehicle of mine. Nor would I trust them to work with anyone else! This dealer is what gives dealer let alone purchase a vehicle or have a service a vehicle of mine. Nor would I trust them to work with anyone else! This dealer is what gives dealerships a bad reputation! Dishonest Liars Deceptive Unethical Unfair Practices How many ways can it be said NOT to trust this dealership ?!?! Especially if you are a WOMAN !!!! More

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The purchase went fine. The vehicle however was supposed to have gone through their shop and had its maintenance all up to date and so on as it’s a newer Toyota. Imagine my The vehicle however was supposed to have gone through their shop and had its maintenance all up to date and so on as it’s a newer Toyota. Imagine my surprise when another Toyota dealer 2500 miles later tells me the brakes are shot and none of the maintenance was up to date. I called and the manager Jason Carson called back but I missed his call. Called back multiple times and left multiple voicemails with no reply. I would suggest any other Toyota dealer but them, purchasing a Toyota from a Toyota dealer should be a no brainer but having to have a Toyota taken to another shop to have it inspected as said dealer is hiding things? Oh we had the car inspected and it comes with our warranty is nothing but a lie. The worst experience I’ve had at a dealer since I was a young soldier. More

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It would definitely take more than 15 words to complain about poor follow up. SAD. STILL WAITING FOR CALL BACK FROM GENERAL MANAGER. JASON CARSON. ITS BEEN A WEEK TODAY. ALSO NO CALL BACK FROM SERVICE DEP about poor follow up. SAD. STILL WAITING FOR CALL BACK FROM GENERAL MANAGER. JASON CARSON. ITS BEEN A WEEK TODAY. ALSO NO CALL BACK FROM SERVICE DEPARTMENT. SAD, SAD SAD!!! More

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Just purchased my slightly used car from here and it was an exceptional experience. They gave me exactly what we needed for our trade, and I don’t think I couldn’t found a better priced car. I wouldn’t shop an exceptional experience. They gave me exactly what we needed for our trade, and I don’t think I couldn’t found a better priced car. I wouldn’t shop anywhere else!! Ask for Riley. And thanks Brandon! You’ve got a good one More

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This dealership is always super helpful. Everyone is always willing to help. I dealt with Austin and Jason and they both helped out tremendously! Great people! always willing to help. I dealt with Austin and Jason and they both helped out tremendously! Great people! More

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Great dealership, seem to really care about customers and associates. I would recommend them for sure!!! associates. I would recommend them for sure!!! More

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Austin was the best car salesman to deal with. When I say he made it fast easy and reasonable that’s exactly what he did and did an spectacular job. No other sales person I will ever wanna deal with. You wan he made it fast easy and reasonable that’s exactly what he did and did an spectacular job. No other sales person I will ever wanna deal with. You want a great car, reasonable price, great experience go see Austin Davis at Toyota Knoxville for your next purchase on a new or pre-own vehicle. More

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I will never deal with Toyota of Knoxville ever. Everytime the sale person spoke he lied, the management staff didn't keep their promises with the deal. We agreed on items and after I signed the pap Everytime the sale person spoke he lied, the management staff didn't keep their promises with the deal. We agreed on items and after I signed the paper work the deal wasn't upheld. More

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My car is still under warranty and I started hearing a popping sound and my wiper fluid also isn't coming out, so they diagnosed it. They told me I would have to pay over $1,000 to have it fixed while my popping sound and my wiper fluid also isn't coming out, so they diagnosed it. They told me I would have to pay over $1,000 to have it fixed while my vehicle is still under bumper to bumper warranty. Brandon Bertram talked with my husband and I. He told us that he talked to Jason Carson and they would pay to fix it. He said they would call us when the parts come in. This was on 11-24-2020. I have called multiple times since then and they will not return my calls and when I spoke to someone they said they don't know why the parts have not been ordered but they would find out and return our call.. I am convinced that they just do not want to pay to fix it. Also I have had my oil changed here several times and it has taken 2 hours each time to have a simple oil change on a car. Their customer service is not good .I'm very dissatisfied with my overall experience. More

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Toyota Knoxville failed to diagnose and repair my air conditioning system during three sequential visits costing over $1100. They reneged on their commitment to provide a loaner vehicle at no cost. On t conditioning system during three sequential visits costing over $1100. They reneged on their commitment to provide a loaner vehicle at no cost. On the third visit, they wanted more than $700 additional for the final repair ($1800+ total). I took my truck to Fox Toyota in Clinton, who made the identical final repair for $355. More

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