Toyota Knoxville

This was my first visit to Toyota Knoxville service department and I was very impressed. Highly recommend. department and I was very impressed. Highly recommend. More

Always get my service done here but had the oil changed and the battery came back bad. No one bothered to tell me. A couple days later went for a rire alignment after buying new tires at another place. I l and the battery came back bad. No one bothered to tell me. A couple days later went for a rire alignment after buying new tires at another place. I left a thermos there so went back to pick it up. On the way thats when I noticed the red check mark on my battery was checked so I had to stay another couple hours to get it replaced. Its a Toyota battery I bought from there with just over 2 years in my truck. No one told me anything about the battery and was out there twice and could have had it done but had to spend 3 days. They only took off 50 dollars which I'm not happy with. Next time I'll make sure I check myself. Over all ive had good service but this time it wasn't. More

We bought our 2024 4 brand new with them 2 years ago and things were going great until they wasn’t… we had a terrible service with Katie who was very rude and unprofessional, then we came in for a tire rota things were going great until they wasn’t… we had a terrible service with Katie who was very rude and unprofessional, then we came in for a tire rotation and balancing the wheels that took over 4 hours. Then this last Saturday October the 3rd 2026 we came in for a oil change and to rotate our tires one of their mechanics stripped the bolt on our wheel and said it would be documented to be replaced and they would reimburse us when we came in. Called today to change the day for us to come in for them to fix their mistake and it was never noted. Austin was our advisor and we even talked to the service manager who said that it would be documented, and it wasn’t there hasn’t been one time that we have came in and had a great experience with them and I truly held them to a higher standard than other dealerships but obviously I was wrong. More

Did a good job servicing my vehicle. Service was friendly and helpful. Servicing did take quite a while. It was very expensive. Service was friendly and helpful. Servicing did take quite a while. It was very expensive. More

Brought my 08 Sequoia in to figure out a bunch of dash lights that had randomly come on, had all our local mechanics baffled. Toyota Knoxville service department figured it out in a day, and the fee was v lights that had randomly come on, had all our local mechanics baffled. Toyota Knoxville service department figured it out in a day, and the fee was very affordable. Very satisfied! More

Always efficient and easy to deal with. Will be back again. Have been a customer for years. Will be back again. Have been a customer for years. More

Luke and Riley were wonderful to work with! Thanks for all your help with my new Camry friends! Thanks for all your help with my new Camry friends! More

Took my truck in for alignment and tires mounted. They damaged my rim and did offer to take ownership of the damaged they caused. Very disappointed in Toyota for not owning up to the damaged they cau They damaged my rim and did offer to take ownership of the damaged they caused. Very disappointed in Toyota for not owning up to the damaged they caused. There is a taillight recall and it will be next year before it is fixed. So I get to ride around with a half working taillight. Hopefully I won't be hassled by law enforcement for this issue. Please fill free to reach out so I can tell more. More

This team has always been excellent to work with and buy from. They have always kept their word. from. They have always kept their word. More

Everything was perfect except the turn overall the end. I would have appreciated a full explanation of all the services provided. It was my first warranty service. I would have appreciated a full explanation of all the services provided. It was my first warranty service. More