Toyota Knoxville

Recent service experience We took our new Lexus there for an oil and filter change. The work was finished quickly and they treated us like Royalty. There was a small grease s We took our new Lexus there for an oil and filter change. The work was finished quickly and they treated us like Royalty. There was a small grease smudge on the drivers door armrest and they cleaned it quickly and carefully when we pointed it out. More

Great Service We have used this dealership for service since we bought our 2008 Prius and have always been very pleased with their kind, courteous, and responsive s We have used this dealership for service since we bought our 2008 Prius and have always been very pleased with their kind, courteous, and responsive service. The waiting area is very pleasant and comfortable. We live about sixty miles away and they are always prompt and efficient in getting us in and out. When the car needed repair recently and snow was forecast for our area, they completed the repairs so that we could pick up the car before the storm. Mary was most helpful in explaining what needed to be done and helping us. More

Recall work I had a recall on my 09 Yaris. Eddie Tweed was my Service Writer. He got me in and out very quickly. Great service! Very pleased with their shop and a I had a recall on my 09 Yaris. Eddie Tweed was my Service Writer. He got me in and out very quickly. Great service! Very pleased with their shop and ability to repair my car. More

Hail Damage Repair I had hail damage that was repaired by Toyota of Knoxville. I was very satisfied with the work performed by the body shop. They delivered the Lexus RX I had hail damage that was repaired by Toyota of Knoxville. I was very satisfied with the work performed by the body shop. They delivered the Lexus RX 350 to me and my 8 year old car was shining like a new one. I would highly recommend this body shop for the quality work that exceeded my expectations. More

New vehicle purchase Ask for David! Wasn't expecting to purchase a vehicle, but only looking. David "sold" me. Next day he called to find out how "the first day" went indi Ask for David! Wasn't expecting to purchase a vehicle, but only looking. David "sold" me. Next day he called to find out how "the first day" went indicating his availability at any time if I had questions or concerns. "Customer Service" also called, but I told them David had been ahead of them. I peeked into their maintenance shop and was impressed with its brightness and cleanliness. Professional operation. More

Amazing fast and friendly service! Engine light came on and decided to stop. They took me right in with no appointment and took care of everything very quickly. Service man Kelly Wil Engine light came on and decided to stop. They took me right in with no appointment and took care of everything very quickly. Service man Kelly Williams was the best. Fast and very friendly quality service. I will recommend to everyone! Thank you, a customer for life!!! More

A great experience Having just moved into the area from NY, we did not know anything about any of the Toyota dealers in the area. It was a blind choice and turned to be Having just moved into the area from NY, we did not know anything about any of the Toyota dealers in the area. It was a blind choice and turned to be an excellent choice. They do an excellent job with the service and fully explaining the work and the condition of the car. The waiting room is like a mini vacation. More

service Have always used them for service. It has always been a good experience. They are very helpful and the wait time is not to bad. Love their waiting are Have always used them for service. It has always been a good experience. They are very helpful and the wait time is not to bad. Love their waiting area. Food if your hungry and their WiFi. More

Service Department great I have never had a bad experience with Toyota Knoxville. It's the only place I will take my 2002 Tacoma to for any work that needs to be done. Always I have never had a bad experience with Toyota Knoxville. It's the only place I will take my 2002 Tacoma to for any work that needs to be done. Always professional and nice. More

Very good dealer to do business with I have done business with Toyota Knoxville for quite a number of years now and they have always been honest with me. I have dealt with other automotiv I have done business with Toyota Knoxville for quite a number of years now and they have always been honest with me. I have dealt with other automotive businesses in the past and learned a lot about gimmicks and rip-offs, such as unnecessary work being done. Toyota Knoxville has not been guilty of any of these practices. I will continue to do business with them because of this. If they ever change I will be the first to go elsewhere. But as long as they have the team they have today I don't foresee that happening. They are also very dedicated to ensuring that there are no problems with their service. If anything happens that a customer deems unsatisfactory, no matter how small, they go the extra distance to correct it. If I buy a new vehicle, I will deal with them for sure. More