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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

June 08, 2016

Eas transaction We thought we wanted a RAV 4, but hadn't test driven one. Keith Ural was so helpful and knowledgeable. He helped narrow the options available and i More

by Sandy P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fineberg, Keith Ural
Jun 10, 2016 -

Toyota Marin responded

Thanks for this great review, Sandy. We can't tell you enough how much we appreciate Keith and Joshua. They do a fantastic job and we are very happy that they were there to take care of you. We hope you are enjoying your new RAV4, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 07, 2016

Active Listening Our family ended up deciding on Marin Toyota in part because we felt that Doreen Tan had really listened to what our family needed and gave us options More

by Javisimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Jun 10, 2016 -

Toyota Marin responded

Thank you for writing this fantastic review, Javisimo. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience working with Doreen Tan. We appreciate your recommendation and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 01, 2016

Pure awesomeness! Love working with Ren B. and Cathy B. Really professional , honest and knowledgeable love going to Toyota Marin even if I just pass to get a cup of wa More

by Ivan Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones, Cathie Badger
Jun 02, 2016 -

Toyota Marin responded

Thank you for taking the time to share with us, Ivan. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. I will be sure to pass along your praises to Ren and Cathy and please, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 30, 2016

Toyota Marin sales person treat you as a friend ! My wife and I had really good experience read recently with our car purchases in Toyota Marin. This was our fourth car that my wife and I bought fro More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brouk with financial , Keith Ural
Jun 02, 2016 -

Toyota Marin responded

Ali, First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Keith’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have automobile needs, and we’ll continue to provide great service. We appreciate your recommendation. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 30, 2016

Great customer service Elizabeth Dunn was great! She was awesome and helped me figure out what I wanted. She is friendly and made the whole process painless! Thanks again! More

by James B Springs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Dunn
Jun 02, 2016 -

Toyota Marin responded

James, Thank you for your wonderful remarks which I have shared with Elizabeth. We are thrilled to hear that you enjoyed your experience with us. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 29, 2016

Great service . Ren Briones . The man who walked me to purcahes the ideal car , very professional , I appreciated his help and the whole Toyota Marin . Yasert a More

by Yaserto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ten Briones.
Jun 02, 2016 -

Toyota Marin responded

Thanks for your awesome review, Yaserto. I'm very happy to hear that Ren Briones was of such great help to you. He takes pride in his customer service and he strives to provide the best car buying experience. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 29, 2016

Max Sheikh is one of the good ones These days, buying a used car can suck if you have to deal with someone who needs to see a winner and a loser. Max Sheikh took the approach to find a More

by Dangerboy
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Jun 02, 2016 -

Toyota Marin responded

Your words mean so much to us here at Toyota Marin. Our priority is to have customers leave with a smile. We are glad Max was able to help you with your purchase. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 27, 2016

Best experience ever. At a dealership. Cristina and Dorine were on the ball. Every expectation was met. They returned phone calls and emails in a timely manner. Great truck, great price, More

by Clifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina and Dorine
Jun 02, 2016 -

Toyota Marin responded

Hi there, Clifton. We’d like to thank you for the feedback regarding your purchase experience. Your appreciation is all that matters and we are more than happy knowing we can meet your expectations. I will be sure to pass along your praises to Christina and Dorine. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 27, 2016

SmartCar was a Smart Choice! My boyfriend and I were looking for an affordable car for months! When we found the SmartCar at Toyota of Marin online, we fell in love. We immediatel More

by Gwentissential
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason! (I'm sorry, my paperwork with his full name is put away at home, and I'm at work now. He was wonderful!)
Jun 02, 2016 -

Toyota Marin responded

Gwen, Thank you very much for taking your time to leave us a nice review. We are pleased to hear about your great experience at Toyota Marin working with Jason. If you have any automotive needs in the future, please let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 26, 2016

Excellent attention! Jason C. was great. Super professional, good humor and very helpful. He made us feel safe about our transaction, so we could be relaxed. Smooth sale More

by Tute
Recommend Dealer
Yes
Employees Worked With
Jason C.
Jun 02, 2016 -

Toyota Marin responded

Thank you for this excellent review, Tute. We are sincerely grateful to know that Jason was able to put you at ease during your visit. He is a great asset and we appreciate him for giving you that smooth car buying experience. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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