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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

July 31, 2019

Just perfect I have the best experience at the Dealership! Victor was knowledgeable about the product and I overall was impress how quick I was In and Out I defini More

by Juanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz, Selvin Gomez
Aug 01, 2019 -

Toyota Marin responded

Congratulations on your new purchase, Juan! Thank you for taking the time to write about your experience. It's great to know Victor and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 30, 2019

Amazing Customer Service and a great product I was very happy with my experience at Toyota Marin. The customer service and selection of vehicles was beyond my expectations. I am looking forward More

by Halde1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrell Brushaber, Josh Feinberg, Rodger Eva
Jul 30, 2019 -

Toyota Marin responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact or visit us if you need anything else! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 29, 2019

Wonderful experience! Had a great experience with the entire staff. From the initial back and forth emails all the way through to driving off the lot. Fair and honest sal More

by kjack6321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, George Tenido, Huy Phan
Jul 29, 2019 -

Toyota Marin responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 29, 2019

New Lease I was nervous about purchasing even Leasing a new truck. Keith was very respectful of my concerns and guided me through a great decision to lease. More

by Gatekeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Jul 29, 2019 -

Toyota Marin responded

Thank you for reaching out to us and letting us know about your recent visit. We hope to see you again soon! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 29, 2019

Excellent Dealership with excellent customer service Last Saturday I contacted Toyota Marin on behalf of my niece because she is young and naive. We ended up purchasing a certified used Lexus with the ex More

by Wiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Jul 29, 2019 -

Toyota Marin responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 29, 2019

thorough and helpful salesman John Chan was very straight forward, transparent, thorough and helpful salesman. He is very knowledgeable and detailed with what he is doing, hence, i More

by Firsttime89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, John Chan
Jul 30, 2019 -

Toyota Marin responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that John and Joshua were able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 28, 2019

Great I experienced friendly and fast service with George. He was patient and understanding which made my experience great. I would recommend anyone to go t More

by Masongillie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Jul 28, 2019 -

Toyota Marin responded

We are very pleased to read that George ensured a positive experience for you! Please let us know when we can help you again. Regards, Diana Kennedy - General Manager - 415.257.4343

July 25, 2019

Easy experience and helpful staff I bought a certified pre-owned Prius. The staff was very helpful and the process was quick and easy. Talia was very responsive and answered all my que More

by Sari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Jul 26, 2019 -

Toyota Marin responded

We appreciate you leaving this great review, Sari! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 24, 2019

A good decision day The salesperson was so kind, friendly and polite. I loved that he answered all my questions and he explained everything clearly. It was a good decisio More

by Yanet2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Jul 24, 2019 -

Toyota Marin responded

Yanet, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 24, 2019

Purchase of Prius Prime Great overall experience and the easiest and least stressful car purchase I have had. George was wonderful and had great integrity. He was upfront, cl More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Jul 24, 2019 -

Toyota Marin responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new purchase and we look forward to doing business with you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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