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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

July 24, 2019

Excellent Thank You to Tony and Arth of Toyota Marin. Excellent service. Always there to help, great customer service. Would definitely do business with them ag More

by RJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Tony Chang, Arth Parciso
Jul 26, 2019 -

Toyota Marin responded

This is the awesome experience we seek to provide! Thank you so much, Diana Kennedy - General Manager - 415.257.4343

July 24, 2019

Superb experience !!! Thanks to Art , Tony , & Cathie, great customer service. Knowledgeable about the cars & finances ,very smooth transaction.Keep up the good work. Would More

by Cubes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Tony Chang, Arth Parciso
Jul 26, 2019 -

Toyota Marin responded

It was our team's pleasure to take care of you! Thank you, Diana Kennedy - General Manager - 415.257.4343

July 24, 2019

Excellent experience I work with with Dylan Robinson and Huy who were both super friendly and helpful. I would defiantly recommend Toyota Marin. They made it easy for me a More

by lisa919!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Robinson, Huy Phan
Jul 26, 2019 -

Toyota Marin responded

Thanks a lot for your kind words, Lisa! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 24, 2019

Toyota Marin rocks! I bought my 2015 Toyota Sienna from Brian at Toyota Marin. He and his staff went above and beyond for me on more than one occasion. Not only have they More

by Jamiegreen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Jul 26, 2019 -

Toyota Marin responded

Thanks for coming in to our dealership and for leaving such awesome feedback, Jamie! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 23, 2019

George Tenido makes things happen. When I called to get a new vehicle, I was bummed when I heard George Tenido was not in new auto sales ;( But I found out that he moved to used sales a More

by gg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido, Eric Truong, Colt Davis
Jul 24, 2019 -

Toyota Marin responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that George was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 23, 2019

Successful Purchase! Tu Nguyen Was really helpful through the whole process! Really thankful for the guys at Toyota Marin 10/10 service. Will definitely be back for anoth More

by dmartineza721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Jul 24, 2019 -

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 23, 2019

So honest & great to work with Big shout out to George and everyone at Toyota Marin. Thank you for making my purchase seamless and dealing with all my questions and concerns. Highly More

by Ernestopaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Jul 24, 2019 -

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 23, 2019

Pleasant, no-hassle buying experience. Purchasing a used car from Toyota Marin was a great overall experience. George was my salesperson. He was familiar with the vehicle I was there to loo More

by NorCalKen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, George Tenido
Jul 24, 2019 -

Toyota Marin responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 22, 2019

Horrible customer service, sells defective upgrades. Zero stars! This place is horrible. I've had an ongoing issue with the Cilajet application I was sold after purchasing a brand new car from this deal More

by pissedOffCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Chip, Kathy, Tiffany
Jul 21, 2019 -

Toyota Marin responded

Your feedback has been forwarded on to our team and we are currently looking into this matter. Regards, The Toyota Marin Team

July 21, 2019

Used car purchase I had a great experience buying a used car at Marin Toyota. Brian Moore and John Chan assisted and addressed all my questions and concerns Colt was More

by Tcnsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, John Chan, Colt Davis
Jul 21, 2019 -

Toyota Marin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Diana Kennedy - General Manager - 415.257.4343

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