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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

June 16, 2019

Easiest time I've ever had buying a car George was very responsive and made the whole process very easy. I appreciated his going through all the electronics of the car with me. Catherine More

by marylinjenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, George Tenido
Jun 19, 2019 -

Toyota Marin responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

June 13, 2019

Friendly car buying experience Excellent experience! I found the car I wanted online and started communication with George via email. He answered all of my questions and did not p More

by K Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, George Tenido
Jun 17, 2019 -

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

June 13, 2019

AWSOME buying experience I worked with Dylan Robinson and he did a super job making it easy for me to buy a car. The whole store was helpful and made experience easy and fun. More

by Stacey990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Robinson
Jun 17, 2019 -

Toyota Marin responded

This review truly made our day, Stacey! Thank you so much for taking the time to let us know you enjoyed your experience. Drive safely! Sincerely, Diana Kennedy - General Manager - 415.257.4343

June 11, 2019

John Chan was terrific! John was so easy to work with. He gave me comprehensive information, simple, competitive pricing from the outset, was responsive to my questions, and More

by Marla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan
Jun 14, 2019 -

Toyota Marin responded

Thank you, Marla! We will be certain to share this awesome feedback with John and the rest of the team. Kind regards, Diana Kennedy - General Manager - 415.257.4343

June 09, 2019

Everyone was nice and helpful. Martin was helpful with assuring me I was getting a great rate for the car I was interested in. He gave me advice on getting my credit up and we seale More

by sassafras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Jun 12, 2019 -

Toyota Marin responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Regards, Diana Kennedy - General Manager - 415.257.4343

June 08, 2019

Honest Down to Earth Best Used Car Buying Experience I have bought a lot of used cars over the years and definitely have dealt with the good, bad, and ugly. However I can confidently say that buying a us More

by cleevette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huy Phan, Tu Nguyen, Colt Davis
Jun 12, 2019 -

Toyota Marin responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Kennedy - General Manager - 415.257.4343

June 02, 2019

Sales and service Good experience with sales and service no hassle Gave me the price I seen online for me keep me up update with my purchased Best thing of all I liv More

by Thisone36!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
Jun 05, 2019 -

Toyota Marin responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Diana Kennedy - General Manager - 415.257.4343

June 01, 2019

Great experience I was checking out the lot in San Rafael looking for a commuter car. Couldn’t find what I liked at first but Martin helped me look for a car in one of More

by Garcia760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Jun 03, 2019 -

Toyota Marin responded

I sincerely thank you for going out of your way to write this review about our dealership. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Regards, Diana Kennedy - General Manager - 415.257.4343

June 01, 2019

Great experience! Matin was so helpful and friendly in helping us through picking out a car. No pressure, it just felt like he was helping us find what would best meet More

by Tdixon7756
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Martin Sumayan
Jun 03, 2019 -

Toyota Marin responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Diana Kennedy - General Manager - 415.257.4343

May 31, 2019

Love my New Highlander I have visited a couple of dealer in the back, but by far thos is the best one... love my new Highlander and the best part is no haggle. Victor is the More

by Ricardo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
Jun 03, 2019 -

Toyota Marin responded

We truly appreciate these kind words, Ricardo! It was our pleasure. Regards, Diana Kennedy - General Manager - 415.257.4343

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