
Toyota Marin
San Rafael, CA
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Positive unplanned purchase experience.. There is a difference between a planned purchase and an unplanned purchase. My car was a "total loss" due to someone rear-ending me. I needed to buy a There is a difference between a planned purchase and an unplanned purchase. My car was a "total loss" due to someone rear-ending me. I needed to buy a car as I need one for work. I had a few days to do so and was worried there would be a "pressure filled" experience. Easiest for me in that situation was to buy what I know - which is a prius. I thought to upgrade to an new model year but when I test drove a car (used) I wasn't overly impressed. Many features I did not need for the price and taking on a payment when I nearly had my other car paid off wasn't what I was looking for. So.. I found almost exactly the same car - same upgraded features - that my 2010 Prius had in a 2011 on the lot. That was my car. George Tenido as my sales person made it so easy. Found me great financing - prepped and delivered the car. It did not have the rear cargo mat that was in the car when I looked at it and we are still working on getting that right but it has been a very pleasant experience from start to finish. Thanks George! More

Fast and efficient. Buying my Tacoma was a lot better experience than I thought it would be. Being the price was already agreed upon before I got there, it was all a matt Buying my Tacoma was a lot better experience than I thought it would be. Being the price was already agreed upon before I got there, it was all a matter of paperwork. I was out and on the road in a short amount of time. More
Great experience I felt very supported during this experience. Keith was incredibly helpful through out the process of me buying a car for the first time and made sure I felt very supported during this experience. Keith was incredibly helpful through out the process of me buying a car for the first time and made sure that I was fully informed. I would highly recommend buying a car from him. More
Great experience Their approach was very easy to work with. They were very helpful- no pressure. Keith was very knowledgeable and very friendly. I would recommend him Their approach was very easy to work with. They were very helpful- no pressure. Keith was very knowledgeable and very friendly. I would recommend him to my friends More

Great place for shopping John Chan really did great job! Excellent service. He is kind, efficient and gave me a great deal. He was all smiles, no pressure and very patient. John Chan really did great job! Excellent service. He is kind, efficient and gave me a great deal. He was all smiles, no pressure and very patient. Explained everything very clearly. We are very happy. I will buy my next Toyota from him. More

Excellent service! I received excellent service that was painless and quick! Most important was that I trusted the dealership staff and the excellent service that Tony C I received excellent service that was painless and quick! Most important was that I trusted the dealership staff and the excellent service that Tony Chang and George Tenido gave me! Tony came in on his day off just to make sure that I was well taken care of by George and they both delivered! I highly recommend buying your new car though them! More
Easy and fast The whole process was easy and low pressure I would recommend the store to anyone. I worked with Dylan and he was great and made it easy thank you Toy The whole process was easy and low pressure I would recommend the store to anyone. I worked with Dylan and he was great and made it easy thank you Toyota Marin. More
Friendly service without up-sell pressure Didn’t try to pressure us into buying anything we didn’t want, but made the process as simple & convenient as possible. Victor was very friendly & hel Didn’t try to pressure us into buying anything we didn’t want, but made the process as simple & convenient as possible. Victor was very friendly & helpful. More

Good experience with George and the staff! Went in to test drive a 2915 Durango RT, Loved the feel size if it. George went along with and explained most of the SUVs features and was very helpfu Went in to test drive a 2915 Durango RT, Loved the feel size if it. George went along with and explained most of the SUVs features and was very helpful with answering my questions. Made it very easy and simple and a fair price that would be hard to match! More
Marin Toyota Everything was very easy dealing with Toyota of Marin. From the moment we walked in the showroom, we were warmly greeted by Keith Ural, our Direct Sal Everything was very easy dealing with Toyota of Marin. From the moment we walked in the showroom, we were warmly greeted by Keith Ural, our Direct Sales associate. Keith was very knowledgeable about the car we were interested in and taking a test drive was seamless and very easy. We were interested in the Corolla and Keith even took us over to the over flow lit to let us cherry pick our new car from their inventory. After we decided to purchase, Keith took extra time and made sure that we were comfortable with all of the features and technology offered in the package. Keith was very easy going and I would definitely recommend him if someone needs a car or dealership fir service. More