Back

Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

Directions

By Type

Showing 1,700 reviews

May 07, 2019

Toyota trd off purchase. Service by Talia Bazan was great. Informative. Gave us far more information than other Toyota Dealerships. Professional. Helped us every way possible More

by Off road
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
May 10, 2019 -

Toyota Marin responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Regards, Diana Kennedy - General Manager - 415.257.4343

May 06, 2019

Easy and professional experience! Nick was very informative and honest regarding the Highlander we were considering. The rest of the Marin Toyota team (Dan and John) made the lease com More

by PandJ
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Chan, Daniel Posner, Nick Kulberg
May 10, 2019 -

Toyota Marin responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Diana Kennedy - General Manager - 415.257.4343

May 05, 2019

Wonderful support and very informative Keith was excellent in many regards: knowledgeable, persistent in locating my car, humorous, and very much a "real person" rather than someone just go More

by Swede 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
May 08, 2019 -

Toyota Marin responded

Thank you so much for taking the time to share your kind words about your experience at our dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Regards, Diana Kennedy - General Manager - 415.257.4343

May 04, 2019

Great The sales man was very helpful and accommodating. He drove all the way to where I was staying in San Jose so I can re-sign some papers and I didn’t ha More

by meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan
May 08, 2019 -

Toyota Marin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Diana Kennedy - General Manager - 415.257.4343

May 01, 2019

Ultra Positive The atmosphere at this dealership is very relaxed and low pressure. I had the great fortune to work with Keith Ural. I had spoken with him over the ph More

by Nicolette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Ural
May 03, 2019 -

Toyota Marin responded

Thank you for writing about your visit with us, and congratulations on your new purchase! Keith is an asset to Toyota Marin, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 01, 2019

Very friendly customer service I walked into Toyota Marin and I had a pretty solid idea on what car I wanted, nonetheless it was a custom order and I expected it take months. I wrot More

by Ricardorrg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Chang
May 03, 2019 -

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 01, 2019

Friendly, low pressure, upfront dealership Went to Toyota Marin for a 2017 Tacoma trd offroad I found online. Staff was very friendly, did not pressure me on anything just provided options and More

by K.J.R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Kalvin Carr, Huy Phan, Martin Sumayan
May 03, 2019 -

Toyota Marin responded

K. J.R, thank you for your kind words about the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 30, 2019

Simple and straightforward Was shopping CarMax and came across a vehicle at Toyota of Marin on a Sunday evening online. Martin reached out to me as I was en route Monday morni More

by JP79
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Huy Phan, Martin Sumayan
May 02, 2019 -

Toyota Marin responded

It’s awesome to hear that our team provided such an efficient and friendly experience to you. We hope you’ll come back to see us again for your future automotive needs! Regards, Diana Kennedy - General Manager - 415.257.4343

April 30, 2019

Exceptional Experience. Victor Diaz was amazing took care of me and answered all my questions I had a great experience. Test drove a Tacoma Off Road and Will for sure come ba More

by Juanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
May 03, 2019 -

Toyota Marin responded

Jose, thank you for the compliments on behalf of Victor! I'm happy to see that he helped you drive off the lot with your dream Tacoma and that everything was to your satisfaction. Please let us know if there's anything else you need. Thank you, Diana Kennedy - General Manager - 415.257.4343

April 30, 2019

Always great service We’ve bought several cars from Toyota Marin. Brian has always provided great service and without any hassle. The pricing is fair and the process is u More

by Jess123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Martin Sumayan
May 03, 2019 -

Toyota Marin responded

We can’t thank you enough for your repeat business, Jess. We look forward to the next time and please let us know if you have any questions in the meantime. Regards, Diana Kennedy - General Manager - 415.257.4343

...
31
...