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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

April 30, 2019

Happy After doing our online shopping and looking at a few dealerships, we chose Toyota Marin in large part because of Shah Pourmand who was clear, helpful, More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
May 03, 2019 -

Toyota Marin responded

Thanks for choosing our dealership! We hope to see you again down the road. Regards, Diana Kennedy - General Manager - 415.257.4343

April 29, 2019

Great Experience Martin did an amazing job in making me feel secure, and he made the whole process really fast. He was really understanding in my situation which I tru More

by jochris30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
May 03, 2019 -

Toyota Marin responded

Jo, thank you for your wonderful review on behalf of Martin. I'm happy that our team was able to take care of you and make sure that you had a wonderful visit. If there's anything else we can do, please let us know! Thank you, Diana Kennedy - General Manager - 415.257.4343

April 28, 2019

Simple and easy Thank you to Martin of Marin Toyota. He helped us purchase the perfect vehicle for our growing family. Making it simple and easy to get what we needed More

by Oribowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Martin Sumayan
May 01, 2019 -

Toyota Marin responded

We’re happy to hear about your positive experience with us! We look forward to the next time. Regards, Diana Kennedy - General Manager - 415.257.4343

April 27, 2019

Lease of 2019 Camry John Chan was extremely helpful and informative. He picked us up in San Francisco, and we test-drove the Camry to the dealership. Overall experience: More

by Noklhn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Chan
May 01, 2019 -

Toyota Marin responded

Congratulations on the new Camry, and thank you for choosing our dealership! Let us know if we can do anything else for you in the future. Regards, Diana Kennedy - General Manager - 415.257.4343

April 25, 2019

Pleasant from start to finish As a first time buyer, I could not be happier with my experience at Toyota Marin. The staff was always great and made everything pleasant More

by Bruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Apr 29, 2019 -

Toyota Marin responded

Thank you for sharing your feedback, Bruno. Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 25, 2019

Wonderful service and pricing I'm very happy with my Prius purchase from Toyota Marin. They were honest, super friendly and the price was very fair. I would highly recommend pickin More

by Brookefrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Apr 28, 2019 -

Toyota Marin responded

Brooke, we are so glad we could take care of all of your needs at our dealership. Thank you for giving this feedback; we will be sure to share it with the team! Regards, Diana Kennedy - General Manager - 415.257.4343

April 24, 2019

Great Experience I’m a first time buyer. Had no clue about cars from picking the right car, down to the nitty gritty paper works. Toyota Marin has Excellent customer s More

by Tava_Ganilau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan, Colt Davis
Apr 29, 2019 -

Toyota Marin responded

It was a pleasure to read about your first car buying experience, Tava. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a great and smooth experience. Thank you for taking the time to write this outstanding review. Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 24, 2019

fastest deal ever. less than 2 hours for the whole process and got the vehicle. pricing up front. assisted me with all the numbers and settled. 100% recommended More

by eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Apr 29, 2019 -

Toyota Marin responded

We were just thrilled by your review, Eddie. It was our pleasure to assist you and please let us know when we can do so again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 21, 2019

Nice experience Was met by a professional who gave us the straight answers , very pleasant experience of purchasing a car. They listened to what we were looking for d More

by Docarmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
Apr 24, 2019 -

Toyota Marin responded

This is the fantastic experience that we seek to provide! Thanks for taking notice and leaving us this five star feedback. Regards, Diana Kennedy - General Manager - 415.257.4343

April 20, 2019

Eaay and painless I traveled 5 hours to get my car. The online process was easy and painless and when I arrived all the staff was so welcoming and helpful. Will definit More

by Bdavy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Feinberg, John Chan
Apr 24, 2019 -

Toyota Marin responded

I sincerely thank you for going out of your way to write this review about your experience. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car, and if you have any further needs, please come back to see us. Regards, Diana Kennedy - General Manager - 415.257.4343

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