Back

Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

Directions

By Type

Showing 1,700 reviews

February 21, 2019

Purchase of new car Very helpful througout purchase. Came to pick me up at home (75 mi.), clearly stated terms (lease); kept to quote given before the visit to the store More

by GES1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Sampat (Internet sales)
Feb 26, 2019 -

Toyota Marin responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 20, 2019

Wonderful Experience Just bought a new 2019 Prius C from Toyota Marin. I was able to negotiate a terrific deal. Working with John Cha was sincely a great experience. He w More

by 26953037999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cha, John Chan
Mar 25, 2019 -

Toyota Marin responded

We really appreciate your business! Thank you so much for coming into see us and for your kind words on behalf of John! I know it means a lot to him. Congratulations on your Prius! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 20, 2019

Great store I walked into Toyota Marin I was nervous it would be a bad experience however I worked with Dylan Robinson and Kelvin were great they helped me get a More

by DLO1234545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalvin Carr
Feb 26, 2019 -

Toyota Marin responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 19, 2019

Used car Martin is a great sales rep I will highly recommend him! Was quick, efficient and friendly! Made for a easier more pleasant experience. Thank you Mart More

by Blue rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Feb 22, 2019 -

Toyota Marin responded

Thank you for taking the time to review your experience with us. I am very pleased to hear that Martin made your purchase experience pleasant. If you need anything else, please don't hesitate to let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 19, 2019

Great stress-free service Toyota Marin was great. I came in wanting to see a specific car and they were efficient and low pressure throughout the process. Good with questions a More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Mar 25, 2019 -

Toyota Marin responded

Thank you for the wonderful review, Jess! It's great to see that everything was done to your satisfaction. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 16, 2019

John was FANTASTIC! I LOVE my new RAV4 and John was AWESOME! He was informative and made the process the BEST car buying experience I’ve ever had! I will DEFINITELY rec More

by Clozdva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Briones & Derrell Brushaber were EXTREMELY helpful during the Finance portion. They answered all of my questions and made the process fun!, Tyler Toler, John Chan
Feb 22, 2019 -

Toyota Marin responded

Thanks for taking the time to leave us this awesome review! At Toyota Marin, we take guest feedback seriously and are proud to see that you drove away happy in your new Toyota RAV4 I will share your compliments with John and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 15, 2019

Toyota of Marin Rocks! 3rd transaction; New car, used car, leasing. The entire process was amazing, w/no pressure, which reflects highly on Dealer, its high standards, and More

by Happy Custumer, Diana 3019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reuter 6 stars., Sam Yates, Diana Kennedy, Jim Hughes
Feb 19, 2019 -

Toyota Marin responded

Diana, Your continued business is greatly appreciated and it has been a pleasure working with you. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 15, 2019

Best service ever Mo Abukweik don't know where to start I've been to a lot of dealerships in the last month and when I got a call from him saying he can help me out I t More

by Jofakineiafu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Abukwiek
Feb 19, 2019 -

Toyota Marin responded

Joshua, Thank you so much for taking the time to let us know how happy you are with your purchase. Feedback from you is one way we know we are achieving our goals. I will certainly pass the kind words along to Mo. Let us know if we can assist you again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 15, 2019

Reviewing and purchasing a used car Moe Abukwiek (and team) politely and patiently helped us review and test drive several cars in our interest. They answered all questions honestly, cle More

by J. L.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Abukwiek, Ren Briones, Colt Davis
Feb 22, 2019 -

Toyota Marin responded

Thanks for taking the time to leave us this awesome review, J.L. ! At Toyota Marin, we take guest feedback seriously and are proud to see that you drove away happy in your new vehicle. I will share your compliments with Moe and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 11, 2019

Good customer service Had a great experience. Really appreciated all the help. Thanks to John for everything he helped us with throughout the process. Toyota marin made buy More

by Joebrusati1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell, John Chan
Feb 14, 2019 -

Toyota Marin responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

...
38
...