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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

February 11, 2019

Very nice and friendly people I would totally recommend this dealer they are really helpful and patience. Tu help me out very good and didn’t sell me something I didn’t want he was More

by Celi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Tu Nguyen
Feb 14, 2019 -

Toyota Marin responded

Thank you for your great review, Celi. We're glad to have Tu on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 10, 2019

Buying a car without the stress of buying a car! I just bought my second (and then third) car from Toyota Marin, over the course of a few days. What easily could have been a complicated and stressful More

by htietze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Kalvin Carr, Huy Phan
Feb 13, 2019 -

Toyota Marin responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 09, 2019

Awesome new car buying experience Neil was very helpful in showing me the cars I was interested in and in helping me make a decision on a new Tacoma off road. I felt welcome and not pr More

by Preston_urin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Sampat
Feb 14, 2019 -

Toyota Marin responded

Preston, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Neil treated you with the respect you deserve. Congratulations on your Toyota Tacoma! If there is anything else that we can do for you please don’t hesitate to reach out. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 08, 2019

Great experience buying a certified car from out of state Martin Sumayan was a great salesman to work with and was always ready to answer any question from my side as I was buying the car out of state. The More

by domrodri93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Martin Sumayan
Feb 13, 2019 -

Toyota Marin responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Toyota Marin! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 03, 2019

Super Seamless John Chan was fantastic. He was so friendly and easy to work with. He made buying a car a very pleasant experience. I highly recommend him! More

by Robinjoygo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan
Feb 07, 2019 -

Toyota Marin responded

I am happy to hear your time spent with John was pleasant. Congratulations on your new car. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 03, 2019

Moe abukwiek was awesome and excellent experience Moe was very helpful from start to finish Thank you moe abukweik We went on a excellent test drive and he was very kind!!! Would recommend highly More

by Blue94901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe abukwiek
Feb 07, 2019 -

Toyota Marin responded

Thank you for your great review. We're glad to have Moe on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 03, 2019

Excellent experience The task of choosing a good car within your budget is never easy. I was fortunate to have Keith Ural, who helped me make my first lease, and now 3 yea More

by Ronaldo Moura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Feb 07, 2019 -

Toyota Marin responded

Hello Ronaldo and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Keith was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 01, 2019

Our first new car ever The sales person Nick was very well informed and articulate, was willing to give us a quote by e-mail, help us test the car (even driving to SF twice) More

by thatsenough123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic
Feb 14, 2019 -

Toyota Marin responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Nick and our team were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 01, 2019

A Welcoming, Well-Stocked Dealership Keith Ural was consistent in communicating with me about purchasing a new Prius Prime, and worked diligently to get the car I wanted. The hours we spe More

by jennifer seely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero, Tyler Toler, Keith Ural
Feb 14, 2019 -

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 01, 2019

Bitter sweet My old Toyota was wrecked by uninsured driver. I want happy about shopping for a another car. Brian was empathetic and explained many of his customers More

by Bill1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Feb 14, 2019 -

Toyota Marin responded

Hello Bill and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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