
Toyota Marin
San Rafael, CA
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Best of a Bad Situation I came in last night after finding out my current vehicle had a repair that was more expensive than the value of the car. I looked online and found a I came in last night after finding out my current vehicle had a repair that was more expensive than the value of the car. I looked online and found a certified preowned 2016 Corolla. George contacted me that afternoon and we set up a test drive that very evening. I loved the car! Hesitant to purchase the car right away I came back the next morning and with Colt’s help got all the paperwork squared away. Thank you gentlemen for turning a rough day into a great car buying experience!! More

A dealership that cares. I bought my car New from Toyota Marin and sold it back to them 2 years later. The service I received from them was world class—they felt more like fri I bought my car New from Toyota Marin and sold it back to them 2 years later. The service I received from them was world class—they felt more like friends than sales associates. I was really happy with the offer they gave me and the whole process was quick and painless. It’s a very warm, no pressure environment and I would absolute buy and sell to/from them again. Tu was the one that helped me today. He’s one of the kindest sales reps I’ve met and really took the time to walk me through the process. He didn’t pressure me at all, and encouraged me to take time if I needed to think about the offer. I really appreciate that and would absolutely recommend him to anyone looking to buy or sell their car. More

Great and super easy Very honest and helpful, everything was made easy for us. My kids were there and Tu even catered to them as well. Great wonderful experience Very honest and helpful, everything was made easy for us. My kids were there and Tu even catered to them as well. Great wonderful experience More
First time car buyer As a first time car buyer I was pretty nervous about high pressure sales tactics and haggling. I could not have been more wrong. Alvaro was very strai As a first time car buyer I was pretty nervous about high pressure sales tactics and haggling. I could not have been more wrong. Alvaro was very straightforward and laid back. I never felt any pressure to buy and felt like he really just wanted to help me do what was best for my family. Cathie was also so friendly, patient and helpful going over all the paperwork. I could not be happier with my first car purchase and would recommend Toyota Marin to anyone. More
Fantastic Buying Experience Once again, I was blown away by the friendly, responsive, kind, direct, no bs sales process. My high expectations were exceeded by Tony Chang. He made Once again, I was blown away by the friendly, responsive, kind, direct, no bs sales process. My high expectations were exceeded by Tony Chang. He made me feel respected, listened to, and also, he laughed at my jokes (thank you Tony!). Tony made it easy for me to make a huge purchase decision. And he didn't upsell me unnecessarily (I already got the top of the line car anyway), AND he delivered my new car to me. Talk about GREAT CUSTOMER SERVICE! I love Toyota Marin. More

Love Marin Toyota I love this dealership. The Marin Toyota dealership has the best prices in NorCal .... I know as I have done the research. The staff here are profes I love this dealership. The Marin Toyota dealership has the best prices in NorCal .... I know as I have done the research. The staff here are professional but not pushy. I have now bought 3 vehicles here and won’t go anywhere else. More
Getting a car has never been easy The environment is calm, engaging and professional. John Chan was very knowledgeable about the vehicles, mileage, gauges and switches. Every rebate an The environment is calm, engaging and professional. John Chan was very knowledgeable about the vehicles, mileage, gauges and switches. Every rebate and discount I found on line was applied plus some I didn’t know about. I was clear about my budget and I believe every effort was made to stay in my range right down to the zero interest. An additional bonus was the availability of my favorite chocolates and a gift card.. More
Pretty average experience. It was a decent experience. The process was pretty smooth, and they answered most of our questions. They did knock down the price for some small d It was a decent experience. The process was pretty smooth, and they answered most of our questions. They did knock down the price for some small damage to the interior of the car. Did feel it was a bit silly that they didn't have two keys for the car, and we had to buy into a key replacement program to get a second key. Car also didn't have the proper manuals in it; gave us manuals from an older model as we were leaving the lot. First time I've bought a used car where both keys and manuals weren't included. I think a professional used car dealer should include/update those. More
Great personalized service The entire Toyota Marin sales team was wonderful to work with. Kalvin, Alvaro and Ren were true professionals and attended to all our needs and explai The entire Toyota Marin sales team was wonderful to work with. Kalvin, Alvaro and Ren were true professionals and attended to all our needs and explained everything in detail. Nothing was forced or left out. I would recommend buying your car here, new or used. That was a great buying experience. Thank you! More
Good professiomal people are working on Toyota Marin That was my second time buying a car on Toyota Dealership and again it was successful. For my work I need very special car. Dylan Robinson helped me That was my second time buying a car on Toyota Dealership and again it was successful. For my work I need very special car. Dylan Robinson helped me to find the right car, explained all options, helped to fill in documents. Also Dylan and Colt Davis worked over time trying to finished their work on the same day cause it was important for me. Thank you for your high professional work. More