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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

October 30, 2018

Best experience I've had in the car buying process I've never had a better car buying experience as good as this one. It was smooth and enjoyable. Selvin Gomez truly helped with making the process as e More

by Romero12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selvin Gomez
Nov 02, 2018 -

Toyota Marin responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 30, 2018

Excellent service Everyone was very nice and helped me getting the car of my dreams. Also, helped me get the right color. And got a great deal on it. More

by Vjimenez6580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Campos
Nov 02, 2018 -

Toyota Marin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 30, 2018

Great Purchase Experience Our sales rep, Brian was not pushy, he followed through with everything he said he would and made sure we felt like we were being treated honestly and More

by RaynaHess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Nov 02, 2018 -

Toyota Marin responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 30, 2018

Tyler the Great! I have made 3 transactions with Tyler. 2 trade-ins and 1 lease. All 3 times was a great experience. He was very patient and help me choose the right More

by markeazy707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Toler
Nov 05, 2018 -

Toyota Marin responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 29, 2018

Very straight forward! I really dont like car shopping. Because before when i purchased my car in some dealership is like a pain in the xxx! But i went to toyota marin, i me More

by JuanD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arth Parciso
Nov 01, 2018 -

Toyota Marin responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 29, 2018

Great experience overall. Selvin Gomez was great; gave me great information on the car I was looking at. He was Very informative and was not pushy for me to buy a car. More

by Vanessa.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selvin Gomez
Nov 01, 2018 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 28, 2018

Quick, easy, very friendly staff. John Chan was wonderful to work with. He was very professional and understanding of our time constraint. John got us in and out of there as quickly More

by Happycarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua in Finance, John Chan
Oct 31, 2018 -

Toyota Marin responded

Thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that John and Joshua were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 27, 2018

good and great i have a good deal experience with ren briones and martin sumayan, they are really quite knowledgeable and very experience with toyota's., and they ar More

by tart1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones, Martin Sumayan
Oct 31, 2018 -

Toyota Marin responded

Thank you so much for your review. Happy guests are our goal and our mission at Toyota Marin, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 27, 2018

Great customer service It went to Totota Marin because I had gotten bad customer service in Novato Toyota, I’m glad I decided to buy my car at Toyota Marin instead - Selvin More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selvin Gomez
Oct 31, 2018 -

Toyota Marin responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 27, 2018

The staff was making feel comfortable from first minute Everything was smooth and nice doing business with you guys. Your helpful attitude was one of the best thing I could ever find in a dealership. More

by Scion16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Kalvin Carr
Oct 31, 2018 -

Toyota Marin responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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