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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

July 31, 2018

Amabilidad Jesse Ochoa una persona muy amable y servicial siempre fue muy atento en atendernos y nos dió el mejor servicio lo recoendaria ampliamente y su manage More

by Oscar Guerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Ochoa
July 31, 2018

Happy return customer First off, I need to say that John Hathaway is the best! Over the last 4 years, I have leased a Toyota and now purchased a vehicle through John. He More

by VivianB94903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Aug 03, 2018 -

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sinceramente, Diana Kennedy - General Manager - 415.257.4343

July 31, 2018

2015 Prius We Went to Toyota to take a look at a 2015 Prius we saw online . The one we originally went to see had no warrant. So we decided that was not the one More

by liz.yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Aug 03, 2018 -

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs sales needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 31, 2018

Quick and Easy We had a very good experience with Colt at the pre-owned lot. It was nice not having to argue over ever detail of the deal like at other places. Colt More

by Dawson11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis
Aug 03, 2018 -

Toyota Marin responded

Thank you for writing about your visit with us, and congratulations on your new vehicle! Colt is an asset to Toyota Marin and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 30, 2018

Great place my family already bought a car from Martin and came back to buy another for myself. Martin helped me out as a first buyer and helped me choose a Nissa More

by RandomGuy247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Aug 01, 2018 -

Toyota Marin responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 28, 2018

Excellent service! No pressure to buy, everything was straight forward, and responsive. Victor Diaz made the application process quick and easy and honored what we discu More

by Joe's4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Feinberg, Victor Diaz
Jul 30, 2018 -

Toyota Marin responded

It's very kind of you to write us such a wonderful review, Joe. We're proud to offer our customers a convenient, hassle-free vehicle-shopping experience, and I'm glad to hear that this was the case for you during your recent visit to Toyota Marin. Thank you so much for your business, and please let us know if you have any questions about your purchase. Sincerely, Diana Kennedy - General Manager - 415.257.4343.

July 27, 2018

Excellently Salesperson! I’ve dreamed of having a RAV4 ever since I can remember. I was really nervous in purchasing a new car but Victor Diaz made the process very easy and s More

by rmerino7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
Jul 30, 2018 -

Toyota Marin responded

Thank you so much for your business and this great review! I am happy to hear our team was able to serve you and demonstrate how we do business here. Be sure to let us know if you have any questions about your new RAV4. Until next time, take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 27, 2018

Great experience t buy a Highlander! I had a great experience at Toyota Marin with Nick Kulberg buying my Highlander. He was a pleasure to work with, and truly worked hard to get me the b More

by lizzi44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Kulberg
Jul 30, 2018 -

Toyota Marin responded

Thank you for this review and your business as a customer, Liz. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad to hear that we achieved this with you. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 26, 2018

Great! The sales rep I worked with provided details and options quickly. Great serving attitude, high touch and no pressure character made for a great experi More

by Eight38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Jul 30, 2018 -

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 26, 2018

Excellent experience Very good experience with Tu when we were first looking and then with Charlie and the sales process. Comfortable, low key and professional. Thank yo More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Charlie Chappele, Tu Nguyen
Jul 30, 2018 -

Toyota Marin responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Charlie and the team. Please let us know if you have any questions about your purchase. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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