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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

January 02, 2018

Friendly, knowledgeable service My buying experience with Toyota Marin was quick and easy. Both Keith and Sergio were knowledgeable and friendly and made the negotiations smooth and More

by Car buyer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Ural, Sergio Pacheco
Jan 04, 2018 -

Toyota Marin responded

We're excited to hear that Keith and Sergio took care of you and that everything went very smoothly. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

January 01, 2018

Fantastic experience at Toyota of Marin I have been to this Dealership 2 times this weekend and both times were equally 5 star experiences for me. I had an exceptional experience at Toyota More

by Sachiko K Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Keith Ural
Jan 04, 2018 -

Toyota Marin responded

It's wonderful to know that your visit was such a pleasure, Sachiko. Thank you for choosing us, and we look forward to your next visit. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

January 01, 2018

The service received was great! This was my first time to lease a vehicle. The whole process was tailored to fit what my wants and needs were. Thank you Michael Becker and Marin To More

by Carolyn Farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Towns, Michael Becker
Jan 04, 2018 -

Toyota Marin responded

Thanks for the nice review, Carolyn. We really appreciate this feedback. It was our pleasure doing business with you and please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

January 01, 2018

Transparent and straight forward experience My wife and I were in the market for a new Toyota vehicle. After connecting with a sales agent that we have worked with throughout the years, we came More

by GLEN JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen, Keith Ural
Jan 04, 2018 -

Toyota Marin responded

Thank you so much for your feedback, Glen. We are grateful you chose to visit us to trade in your vehicle, and we sincerely want to help you find the perfect Toyota. Congratulations and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

January 01, 2018

Great Car Buying Experience I came in looking at a certified Corolla because I thought it was the perfect car for me. Colt sat down with me and had toys ready for my kids so they More

by LStevens6060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis
Jan 04, 2018 -

Toyota Marin responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

December 31, 2017

Solid experience I had stopped by Toyota on my lunch break the other day. I expected it to be a long wait to be serviced. I was pleasantly surprised, when Nicholds Kul More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Jan 04, 2018 -

Toyota Marin responded

Hello Marsha and thank you for your kind words. Our service department works hard day in and day out to provide the best results for our customers. I will personally share your feedback with Nicholas to ensure we continue to provide the same level of service for all of our customers. Don’t forget that we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee,” should you ever bring your car into our Service Center again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

December 29, 2017

Simple but lengthy process Thanks again Brian. It was a simple process consisering they had the car we wanted and it was priced fairly, upfront, without the usual back and forth More

by Bringsomethingtoread
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Emad Burjaq
Jan 04, 2018 -

Toyota Marin responded

Thank you so much for your kind and honest review of Toyota Marin. We always appreciate any feedback and I'll be sure to pass your thanks on to Brian. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

December 20, 2017

Fast, effective & friendly Amazing service! Friendly, efficient and super helpful. Rodger Eva at Toyota Marin located the exact vehicle I desired, but also helped to make the More

by susie86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Rodger Eva
Dec 21, 2017 -

Toyota Marin responded

Susie, we appreciate you taking time to leave us a great review! We are pleased to hear Rodger did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

December 19, 2017

A Good Car Buying Experience Martin helped us find just the Toyota we were looking for. Having looked online, we found the exact one, their selection was excellent. Having a goo More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Dec 21, 2017 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. I’m so happy to hear that Martin was able to help find the perfect vehicle for you. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

December 16, 2017

Great Customer Experience! I came in knowing exactly what I wanted and the dealers were able to help me without problem. I left with my dream car and a great deal! Roman helped More

by Tietta23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emad Burjaq, Roman Feygelman
Dec 21, 2017 -

Toyota Marin responded

We cannot thank you enough for your wonderful review of Toyota Marin and for your recommendation. It was a pleasure to assist you and please let us know when we can do so again. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-257-4343

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