Toyota Marin

Awesome experience Very friendly and patience most important George Tenido Direct Sales Manager took the time to explain every feature our new truck has. We really appr Very friendly and patience most important George Tenido Direct Sales Manager took the time to explain every feature our new truck has. We really appreciate the time. More

Replaced my radio w/o Sirius, Unresponsive and Liars This review is for the service I got two years ago and for the lack of customer service recently when trying to get my records. Two years ago... I This review is for the service I got two years ago and for the lack of customer service recently when trying to get my records. Two years ago... I got my car serviced at Toyota Marin. The had radio stopped working. Shutting off randomly at least a few times a day. Then finally completely dying on me. I scheduled an appointment with the Service Center to get it replaced. It took all day. Even with an appointment. When I got my car back, it no longer had Sirius radio. I called the Service Center and they said it must have been issues with the Sirius set up or a malfunction. A few weeks later and many calls to Sirius and the Service Center, Sirius told me it was an issue with the unit. The Service Center replaced my radio with the wrong type. The old unit had a ((XM)) symbol on it. And the new unit did not. Instead of wasting another day, missing work and waiting around, I didn't get it fixed. I didn't trust the Service Center with my car either. 3 months ago... I have been trying to contact the Service Center for 3 months - using the online contact form, by talking to someone through the chat, emailing, and calling and leaving a message. I even emailed the manager's email left on almost every Yelp review. No response. I had been paying for Sirius radio for 2 years without using it (It was billed on a yearly basis). I got rid of the car. I cancelled the service and Sirius offered me a refund credit if I got a letter from the Service Center proving that I didn't have use of the radio. Today... Toyota Marin doesn't want to admit they made a mistake. I gave them a chance to state the facts (my radio doesn't have Sirius) without admitting a mistake, but they instead the Service Director had the audacity to say I NEVER called and told anyone about my radio. Toyota Marin wasn't willing to make situation right. More

For a first time buyer it was quick, easy, and fun Roman helped me purchase my first new car and walked me through everything. Step by step and explained all the details and truly helped make it an awe Roman helped me purchase my first new car and walked me through everything. Step by step and explained all the details and truly helped make it an awesome experience! More

Thank you, Brian & Toyota Marin I so appreciate Brian Moore's responsiveness (even texting on Thanksgiving!), knowledge, honesty, & friendliness. The purchasing process was easy & st I so appreciate Brian Moore's responsiveness (even texting on Thanksgiving!), knowledge, honesty, & friendliness. The purchasing process was easy & straightforward; no games or up-selling. More

Toyota Marin Best Dealership All the staff at Toyota Marin worked together nicely and very helpful. George Tenido, the dealer that helped us was extremely kind, patient, and under All the staff at Toyota Marin worked together nicely and very helpful. George Tenido, the dealer that helped us was extremely kind, patient, and understanding. He helped us get the car we wanted for the price that no other dealership could beat More

Happy Customer <3 :D it is a worth the wait day for me today because i got my very first car a 2018 Toyota Camry at Toyota Marin. Thank you so much to Martin Sumayan who it is a worth the wait day for me today because i got my very first car a 2018 Toyota Camry at Toyota Marin. Thank you so much to Martin Sumayan who helped me to make this possible make sure to look for him when you plan to visit or contact him for a fast process before going to the place +1 (415) 301-0478 No hassle no worries. People are very nice and friendly. They provide a good quality of customer service. Love the people out here. Very fast and smooth process. Very Satisfied!!! More

Completely satisfied with the purchase of my car. I was helped with the purchase of my New car by Nicholas, sales agent. He was professional, courteous and well informed. I’m happy to say I didn’t ha I was helped with the purchase of my New car by Nicholas, sales agent. He was professional, courteous and well informed. I’m happy to say I didn’t have to spend an enormous amount of time with paperwork. Nicolas was thorough and expedient. I would highly recommend Nicolas and I feel confident that when I need a new car I will return. More

New Car!! My family got out third car from Colt Davis. He is so easy to do business with and very knowledgeable. He never pressures us and is attentive in helpi My family got out third car from Colt Davis. He is so easy to do business with and very knowledgeable. He never pressures us and is attentive in helping us buy a car. He even put our child’s car seat in!! More

Great experience By far one of the easiest transactions I’ve had to make. Brian was very helpful and made the whole process very easy. They even brought the car to me By far one of the easiest transactions I’ve had to make. Brian was very helpful and made the whole process very easy. They even brought the car to me because I couldn’t get the time off to pick up the car. I live across the bay! No words can express how awesome the experience was. Thank you Brian! More

AWESOME Dealership to purchase a Toyota Really enjoyed working with Brian Moore reason I purchased with Marin Toyota was Brian let you look at the truck without the high pressure tactics le Really enjoyed working with Brian Moore reason I purchased with Marin Toyota was Brian let you look at the truck without the high pressure tactics let you know up front he was there to help anyway possible without the high pressure. valued my trade at a fair price the first quote. Made the whole purchase painless. More