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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

November 01, 2017

Shock and AWW I am the least car savvy person you will ever meet. Met Colt from as a referral from a friend and have never had such an amazing experience buying a c More

by LBreunster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis
Nov 06, 2017 -

Toyota Marin responded

Thanks for the excellent review. We really appreciate this feedback and I'll be certain to share your compliments with Colt and the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-257-4343

November 01, 2017

Huge Relief We had lost our house and vehicle in the big fire in Santa Rosa. Colt helped us get a new car without and games. It is devastating to lose everything, More

by ParkBros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis, Jay, Emad
Nov 06, 2017 -

Toyota Marin responded

We truly cannot express how sorry we are that you have lost your house and vehicle, but we are glad to be part of this new beginning. Thank you for trusting Colt, Jay, Emad, and the rest of the Toyota Marin team. Please don't hesitate to call or stop by if you have any further automotive needs. Also, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-257-4343

October 31, 2017

Dealer Review Initial phone conversation with Greg along with a large vehicle selection took me there. Once there John was patient by showing me anything that caugh More

by Vwcc2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Greg
Nov 02, 2017 -

Toyota Marin responded

Thank you for your kind words and congratulations on your purchase. I am very happy to hear that it was a smooth and quick process for you as we know buying a car takes time out of your day. I will be sure to share your comments with Greg, John, and the rest of the Toyota Marin team. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-257-4343

October 30, 2017

Excellent buying experience It was a pleasant and educational experience buying a car from Sam Yates at Toyota Marin. He explained everything in detail, answered all my question More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yates, Josh Feinberg
Nov 02, 2017 -

Toyota Marin responded

We're delighted to read your comments. It is encouraging to hear that Sam and Josh were helpful and knowledgeable throughout your visit and that they were able to help you find the perfect vehicle to meet your needs. We hope this experience encourages you to return to us for any future auto needs. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-257-4343

October 25, 2017

Keith Made the Experience So Much Easier! Mike and I had a very positive experience with Keith Ural. We went into Toyota feeling apprehensive over the whole process. We weren't expecting to pu More

by cjmdonaldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Oct 26, 2017 -

Toyota Marin responded

Thank you for this lovely review. We feel so grateful that you chose to come to Toyota Marin. It's wonderful to hear Keith was helpful and knowledgeable during your visit and that you found the perfect vehicle. If you have any automotive needs in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-257-4343

October 23, 2017

A Pleasure! I just had an excellent experience with Niav at Toyota Marin. I am a 67 year old lady who has never purchased a car by herself. Niav made it easy an More

by JennyK.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liav Ashbel
Oct 26, 2017 -

Toyota Marin responded

Thank you for writing about your visit with us, and congratulations on your new purchase, Jenny. Liav is an asset to Toyota Marin, and it is encouraging to hear she impressed you by delivering our trademark service. Thank you for your recommendations, and don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer to all our customers as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-257-4343

October 22, 2017

Great experience Everyone was professional and courteous! I started doing research on the web site, chatted online with Michael and eventually came in for a test driv More

by Sabuda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Becker
Oct 24, 2017 -

Toyota Marin responded

We appreciate your feedback and are happy to hear that Michael was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car- buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

October 20, 2017

Terrific From introduction to the final sales paperwork and finishing touches Keith served me well including clear explanations and patient listening with rega More

by Ig0
Recommend Dealer
Yes
Employees Worked With
Jim , Keith Ural
Oct 24, 2017 -

Toyota Marin responded

Thank you for taking the time to write this fantastic review. Keith and the rest of the Toyota Marin team work very hard to ensure each of our customers are 100% satisfied with their overall experience. If you have any automotive needs in the future, please let us know. Also, don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

October 20, 2017

Major time waster I live in Southern California, and Toyota Marin had a used car on their lot that I was looking for, I called on 10/19/17 and spoke to Greg Weiss to se More

by NoMiata4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Weiss
October 18, 2017

Exelente servisio Fue una esperiensia buena las personas k atienden son exelentes ejemplo en mi caso talia alex y Ren muy buen personal les recomiendo cuando bayan busq More

by Artemio14
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex perez, Ren Briones, Talia Bazan, Alex Amadi
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