
Toyota Marin
San Rafael, CA
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Shock and AWW I am the least car savvy person you will ever meet. Met Colt from as a referral from a friend and have never had such an amazing experience buying a c I am the least car savvy person you will ever meet. Met Colt from as a referral from a friend and have never had such an amazing experience buying a car. Usually you get high pressure slimey sales people. Go see Colt if you need a new or used car he is great. More
Huge Relief We had lost our house and vehicle in the big fire in Santa Rosa. Colt helped us get a new car without and games. It is devastating to lose everything, We had lost our house and vehicle in the big fire in Santa Rosa. Colt helped us get a new car without and games. It is devastating to lose everything, but at least we know Toyota Marin is there to help. Thanks to Jay, Emad, and Colt More
Dealer Review Initial phone conversation with Greg along with a large vehicle selection took me there. Once there John was patient by showing me anything that caugh Initial phone conversation with Greg along with a large vehicle selection took me there. Once there John was patient by showing me anything that caught my eye, and honest in that had he any doubts about answers to my questions, he would not hesitate and say he would provide them. The process was smooth and surprisingly quick, and I left feeling reassured and very pleased. More
Excellent buying experience It was a pleasant and educational experience buying a car from Sam Yates at Toyota Marin. He explained everything in detail, answered all my question It was a pleasant and educational experience buying a car from Sam Yates at Toyota Marin. He explained everything in detail, answered all my questions, was very familiar with all aspects of the cars he had for sale and was very helpful in the final setup of the car once I took ownership of it. Josh Feinberg was also a pleasure to work with as I finalized the purchase and signed the papers. He, too, is very knowledgeable and efficient. Toyota Marin is a an excellent place to shop for a car. More
Keith Made the Experience So Much Easier! Mike and I had a very positive experience with Keith Ural. We went into Toyota feeling apprehensive over the whole process. We weren't expecting to pu Mike and I had a very positive experience with Keith Ural. We went into Toyota feeling apprehensive over the whole process. We weren't expecting to purchase a new car anytime soon but when our car needed more mechanical work than what it was worth we took a trip over to Toyota. Keith was super knowledgeable, kind, understanding and helped us to figure out the best financial way to get a new car. After we worked through that part and decided on a car we liked he even went out of his way to find us the exact color and model that we were wanting. We plan to go back in a couple months to get another toyota and Keith will definitely be our guy! More
A Pleasure! I just had an excellent experience with Niav at Toyota Marin. I am a 67 year old lady who has never purchased a car by herself. Niav made it easy an I just had an excellent experience with Niav at Toyota Marin. I am a 67 year old lady who has never purchased a car by herself. Niav made it easy and pleasant. She was direct, honest and informed. I would enthusiastically recommend Niav and Toyota Marin! More

Great experience Everyone was professional and courteous! I started doing research on the web site, chatted online with Michael and eventually came in for a test driv Everyone was professional and courteous! I started doing research on the web site, chatted online with Michael and eventually came in for a test drive and the purchase. Great from start to finish! More
Terrific From introduction to the final sales paperwork and finishing touches Keith served me well including clear explanations and patient listening with rega From introduction to the final sales paperwork and finishing touches Keith served me well including clear explanations and patient listening with regards to my total car experience. More
Major time waster I live in Southern California, and Toyota Marin had a used car on their lot that I was looking for, I called on 10/19/17 and spoke to Greg Weiss to se I live in Southern California, and Toyota Marin had a used car on their lot that I was looking for, I called on 10/19/17 and spoke to Greg Weiss to set up an appointment to test drive the car (Black '14 Miata Club PRHT(chassis code: NC) ) on 10/21/17. The moment I got off the phone with Greg, I bought my plane ticket. The next day (10/20) my credit union asked some information regarding the car, and I went to look at Toyota Marin's site, and to my surprise, the car is gone. I emailed Greg today (10/20) at 10:49 AM asking some questions and I wanted to know if the car was sold. I also called him on 10:59 AM for peace of mind but he did not pick up, so I left him a voicemail. So the day passes and it's 1:26 PM and I have not received any form of communication with Greg. I text him asking if the car was still available, and again no text back. Now my flight leaves at 6:50 AM tomorrow (10/21/17), and I'm starting to get worried, the time is now 2:05 PM and I decided to call the dealership and ask for Greg. The receptionist (not sure) picked up, and I asked for Greg, I was put on hold, and a few seconds later, I was told Greg was not at his desk. Now I asked if that person can help me out. I wanted to know if the car was still available, the person said it was sold last night. I was deeply saddened, not because the car was sold (I was willing to put a deposit for you to hold it) but the lack of communication from Greg Weiss. I got off the phone with the receptionist and text Greg (2:08 PM) to please call me back. Greg finally calls me back at 2:10 PM stating the car was sold. So, I'm out of $207.17 and the car I wanted. The worst part isn't the money. It's about being ignored and the abysmal lack of communication. I hope no one has to go through the same experience I did. If you're reading this Greg, Thanks a lot, man, and no, I don't want the Red ND. I also submitted a review with the BBB. More
Exelente servisio Fue una esperiensia buena las personas k atienden son exelentes ejemplo en mi caso talia alex y Ren muy buen personal les recomiendo cuando bayan busq Fue una esperiensia buena las personas k atienden son exelentes ejemplo en mi caso talia alex y Ren muy buen personal les recomiendo cuando bayan busquen estas personas More