Toyota Of Bedford

I am writing to file a complaint regarding a lease completed on March 30, 2026, for my 19-year-old son, a first-time buyer with limited income (~$2,000/month). While the base payment is $386.65, the t completed on March 30, 2026, for my 19-year-old son, a first-time buyer with limited income (~$2,000/month). While the base payment is $386.65, the total cost including required insurance exceeds $1,000 per month, which is financially unsustainable and was not properly explained at the time of sale. He was told this was his only vehicle option, limiting his ability to make an informed decision. Optional add-ons increased the cost without clear disclosure, a $900 charge was taken without a clear explanation, and key vehicle details were not fully discussed. After reviewing multiple complaint platforms, I found consistent concerns regarding lack of transparency, pressure tactics, and unethical sales practices at this dealership. I also noted repeated concerns involving the General Manager, Mike Press, suggesting a pattern of dismissive behavior toward customers after the sale. Additionally, I understand this dealership operates with limited oversight, which may contribute to inconsistent practices, lack of transparency, and difficulty escalating concerns. This experience raises serious concerns regarding fairness, transparency, and ethical business conduct. More

The people I dealt with were very helpful and professional. I am happy with the vehicle I purchased. professional. I am happy with the vehicle I purchased. More

My Experience with Toyota staff, has been Amazing, they are very considerate of their customers, , its always very clean and neat. The staff is always friendly and compassionate. are very considerate of their customers, , its always very clean and neat. The staff is always friendly and compassionate. More

Have bought 3 Rav 4 over 20 years. Salesmen, staff, and service department are all excellent. Salesmen, staff, and service department are all excellent. More

Terrible! !!!! Had gap insurance and canceled it. They got the check and kept it for months. Tracked it down to them and had to threaten them with turning them !!!! Had gap insurance and canceled it. They got the check and kept it for months. Tracked it down to them and had to threaten them with turning them in to the Ohio AG. After threatening them I had the check in my hand the next day via FED-EX overnight express. What a bunch of losers!!! More

Very good staff will work with you until they figure something out proper for you and your needs something out proper for you and your needs More

Andre& Alex made the car buying process very easy. Thank you guys, I would definitely buy from Toyota Bedford again. Thank you guys, I would definitely buy from Toyota Bedford again. More