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Toyota Of Bedford

Bedford, OH

4.8
481 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 481 reviews

October 26, 2025

Very pleasant ni hassle or hidden fees car was clean inside and out-saleman davon was great More

by Gafairconn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Davon
Oct 27, 2025 -

Toyota Of Bedford responded

Thank you for your positive feedback. We're glad our team took good care of you and that you were happy with the clean car and transparent process at Toyota of Bedford.

October 09, 2025

I would totally recommend this place 100% very great staff communicative and very professional, overall they where very helpful through this process and explain everything to the max. More

by Dzavalahernandez1617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 09, 2025 -

Toyota Of Bedford responded

We appreciate your recommendation and are happy to know our team made your experience smooth. Thank you for sharing your feedback with us at Toyota of Bedford.

September 26, 2025

I had a great experience buying my Prius at Toyota of Bedford. Alicia was friendly, knowledgeable, and made the process easy from start to finish. She answered all my questions and made sure I felt confi More

by sirpiken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia, Ryan
September 26, 2025

Very pleasant purchasing experience with Toyota of Bedford. Joel was a fantastic salesman and ensured that the entire experience was as simple and easy as possible. I’ll definitely be going back for m More

by jeremyjstark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Benitez
September 15, 2025

I would definitely recommend Toyota of Bedford. The team was very pleasant to work with. More

by Abby
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Harold
September 14, 2025

Had to redo this review because of everything I've dealt with so far buying the 2 year old vehicle from a "Penske certified" dealer. First they went over how they did their multipoint inspection to make sur More

by Mattydw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Press
Sep 15, 2025 -

Toyota Of Bedford responded

Hello, Your feedback is important to us here at Toyota of Bedford, and I would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team about the level of customer care and communication that you have encountered regarding the registration of your vehicle. Please email me with your preferred contact information. Thank you, Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

Sep 16, 2025 -

Mattydw responded

We spoke on the phone and did not come to the same conclusion of what I'd refer to as good business practices. I understand the contract, but that does not make a known "eventual" repair on a vehicle without saying anything, good business. The 1600$ in repairs, but I'm glad I could drive the car safely off the lot.

September 14, 2025

Mark was super helpful with our vehicle purchase. From Florida, this was the only dealer that had the trim and color we wanted available. Mark kept us informed throughout the factory to dealer delive More

by MattM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Ryan
Sep 14, 2025 -

Toyota Of Bedford responded

We're glad our team could assist you with your vehicle purchase and ensure a smooth process. Thank you for choosing Toyota of Bedford all the way from Florida, and wishing you safe travels in your new ride.

September 10, 2025

Welcoming Professional Knowledgeable Courteous Accommodating Patient Answered all my questions Negotiable Inviting Respectful Friendly Followed up More

by Lady Kat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Sep 10, 2025 -

Toyota Of Bedford responded

Thank you for your review of Toyota of Bedford. We're pleased to hear our team met your expectations.

September 09, 2025

Alex was very informative, worked hard to get me the best deal in my new car and trade in. The overall experience was fantastic at Toyota of Bedford. More

by kmartron
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
August 30, 2025

I bought a car from them this week. Prior to signing, I saw the aftermarkets section, which added up to more than 3k dollars, including “Interior and exterior protect-premier” “All weat More

by Vick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Faddoul
Aug 31, 2025 -

Toyota Of Bedford responded

Hello Vick, Your feedback is important to us. I would appreciate the opportunity to speak with you about your recent car-buying experience with our Sales Team. I am interested in discussing the level of customer care you were provided with and any additional fees that you incurred. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

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