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Toyota Of Bedford

Bedford, OH

4.8
507 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 507 reviews

May 08, 2026

Great service and very friendly staff. Communicative and clear throughout the process and would recommend to others. More

by adam.mandat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward
May 09, 2026 -

Toyota Of Bedford responded

Thank you for recommending Toyota of Bedford. We appreciate your feedback on our service and communication.

April 29, 2026

JUST EXCELLENT AS ALWAYS, WOULD'NT PURCHASE A CAR ANY WHERE ELSE. THE PEOPLE THERE ARE THE BEST. More

by caroldicks835
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAYNA LOPEZ
Apr 30, 2026 -

Toyota Of Bedford responded

Thank you for your continued support. We appreciate your loyalty to Toyota of Bedford.

April 09, 2026

Andre was a nice professional young man who did his best to meet my needs. More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ryan
Apr 25, 2026 -

Toyota Of Bedford responded

Thank you for recognizing our team's efforts. We appreciate your feedback at Toyota of Bedford.

April 03, 2026

I had the best experience buying my Tomca truck from Mark Atzberger. Mark and his team were very professional . I am already telling friends about Matt Atzberger and I recommend Toyota if Bedford. More

by kbslvl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Atberger
Apr 25, 2026 -

Toyota Of Bedford responded

Thank you for recommending Toyota of Bedford. We appreciate your kind words about our team. Your referral means a lot to us.

April 03, 2026

I am writing to file a complaint regarding a lease completed on March 30, 2026, for my 19-year-old son, a first-time buyer with limited income (~$2,000/month). While the base payment is $386.65, the t More

by Tureyah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Two
Apr 09, 2026 -

Toyota Of Bedford responded

This situation has been fully resolved. All concerns were carefully reviewed, including standard manufacturer fees, and automobile insurance costs which are solely the buyer's responsibility, and a separate consideration from an automotive transaction, which were discussed along the way. With the accommodations that were made, we appreciate the opportunity to work through this and wish everyone the best moving forward.

March 31, 2026

The people I dealt with were very helpful and professional. I am happy with the vehicle I purchased. More

by micodragic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Benitiz, Jovan Smiley
Apr 01, 2026 -

Toyota Of Bedford responded

Thank you for your feedback. We're glad you had a positive experience with our team and your new vehicle. Best wishes from Toyota of Bedford.

March 28, 2026

My Experience with Toyota staff, has been Amazing, they are very considerate of their customers, , its always very clean and neat. The staff is always friendly and compassionate. More

by LorettaWin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daina Lopaz
Mar 28, 2026 -

Toyota Of Bedford responded

We appreciate your kind words about our team at Toyota of Bedford. Maintaining a clean and friendly environment is important to us. Thank you for sharing your experience.

March 23, 2026

Have bought 3 Rav 4 over 20 years. Salesmen, staff, and service department are all excellent. More

by Diane Spahr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Lee
Mar 24, 2026 -

Toyota Of Bedford responded

Thank you for your loyalty to Toyota of Bedford over the years. We appreciate your trust in our sales and service teams. Looking forward to continuing to serve you.

March 22, 2026

This dealership was very professional and easy to deal with. I do with they disclosed the car has paint chips More

by braydenpetty02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Faddoul
Apr 25, 2026 -

Toyota Of Bedford responded

Thank you for sharing your experience with Toyota of Bedford. We are pleased to know that our Sales Team was professional and easy to work with. Your feedback is appreciated. If we can be of any further assistance, please reach out to us.

March 21, 2026

Terrible! !!!! Had gap insurance and canceled it. They got the check and kept it for months. Tracked it down to them and had to threaten them with turning them More

by forrest3221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
don't remember
Mar 27, 2026 -

Toyota Of Bedford responded

Hello, In order to help address your feedback regarding your GAP insurance cancellation, I would like to speak with you directly. Would you please reach out to me with your contact information? Thank you, Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

Mar 27, 2026 -

forrest3221 responded

There's nothing to talk about !!! Bought a car and gap ins from you. Refinanced the car and was told to drop the gap ins. Dropped the gap ins and was told it would take 30 days to get a check for the unused $$$. Months later with multiple calls (20+) I traced the $$$ back to Bedford . You sat on my $$$ for months until threat of AG

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