Toyota Of Bedford

Sales staff was awesome particularly Mike. He was so patient and extremely knowledgeable. Great personality and great person to work with. Exceptional service! He was so patient and extremely knowledgeable. Great personality and great person to work with. Exceptional service! More

Straight forward, efficient and professional staff. Brenna did great guiding us through the car buying process. Brenna did great guiding us through the car buying process. More

Today I had the pleasure of going back to Toyota and buying me a brand new 2024 Toyota. I had the most wonderful sales person and I felt like I had been knowing him for years and he just made my day so buying me a brand new 2024 Toyota. I had the most wonderful sales person and I felt like I had been knowing him for years and he just made my day so wonderful I recommend those who go to Toyota of Bedford to ask for Mike Hakim, he is the best sales person ever you . Thank you Mike for my 2024 Toyota Camry. More

I found everyone to be highly professional and actually easy to work with! I did not feel pressured or stressed. I would definitely recommend this group! easy to work with! I did not feel pressured or stressed. I would definitely recommend this group! More

Team was great, very personable and they will work to get you best deal possible. you best deal possible. More

I had a great experience searching for my new vehicle,customer service was great and thanks to Harold and Brandon Im now in my very own brand new Toyota Rave. They were patient with me and spent vehicle,customer service was great and thanks to Harold and Brandon Im now in my very own brand new Toyota Rave. They were patient with me and spent the whole day to help me find my right vehicle for me😁👍🏼 More

Excellent experience indeed customer service was great. Hado follow-up calls since then .will recommend to friends great. Hado follow-up calls since then .will recommend to friends More

Note the 1 star ratings - and how many in recent times. I visited them - and here's the highlights / disappointments. 1) the car I specifically wanted to see "was not on the lot" and they had me test dr I visited them - and here's the highlights / disappointments. 1) the car I specifically wanted to see "was not on the lot" and they had me test drive a more expensive car. 2) the sticker price on the vehichle I test drove "was not correct" and was bumped up $5000! 3) When I walked away - suddenly the original car was actually there "whoops". 4) Negotiating a price - what a hassle! 5) Walked away to which they had THREE people stop me on way out asking me what they could do to sell the car TODAY to me. Reeked of desperation after realizing the games played didn't work. 7) I was there FOUR+ hours because of the shananigans - waste of time. 7) DO NOT GIVE THEM YOUR PHONE NUMBER - they still call me every other week even with my being direct with them to STOP CALLING - I had ZERO interest in working with their dealership EVER. I went to Toyota in Cleveland Heights - they sold me the car I wanted for the price I asked in under ONE HOUR! I love my car and would tell others to go here. More

On Saturday 10/7/23 went to dealership because tire light was on. The tech said there was a tire leak in the right back tire “cause he could hear air coming out”. Offered no other assistance.I asked if it co was on. The tech said there was a tire leak in the right back tire “cause he could hear air coming out”. Offered no other assistance.I asked if it could be plugged. He said “I don’t know”. I’ve dealt with this dealership since 1995. I was very disappointed and for some reason I felt he was lying. Checked with Spears Tire service and was told there was nothing wrong with my tire. I asked if he would check the other tires, which he did. After putting air in the front driver’s side tire , which took less than 2 minutes the tire light went out. That tech represented the worst service I’ve ever received from this dealership. Just wanted the device manager to be aware of the service offered by their representatives. More

Honestly should give 0 stars! ! We drove 40 minutes to look at a car that we made appointment two hours before we were coming to see it. Got there, and Brandon's minion told us it ! We drove 40 minutes to look at a car that we made appointment two hours before we were coming to see it. Got there, and Brandon's minion told us it was no longer available. Brandon, was "tied" up and couldn't talk to us. What waste of our time, energy, miles and gas for nothing. He could have had some human dececency and let us know it was not there!! Will not be using this car dealership, ever! This is why people hate car salesmen! Useless! More