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Toyota Of Bedford

Bedford, OH

Overview
Reviews
Vehicles
4.8
452 Reviews
Call Dealership (440) 359-6125

18151 Rockside Road

Bedford, OH

44146

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Showing 452 reviews

October 11, 2021

I was there longer than I was told I was going to be there and an update would have been nice. More

by sharandsteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the service desk people are nice.
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Oct 11, 2021 -

Toyota Of Bedford responded

It's a delight to learn of your overall positive review. Thank you and let us know how we can earn the fifth star on your next visit.

October 09, 2021

Great experience. We’ve purchased from other Toyota dealerships before, and this was a better experience. More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
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Oct 11, 2021 -

Toyota Of Bedford responded

Stacy, thank you for the positive feedback! We are happy to know that you had a great experience with us at Toyota of Bedford, and we hope that you will continue to visit us!

October 09, 2021

Absolutely a great overall experience. Hazel made it easy and kept me updated throughout the entire process. More

by hartman8465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazel Rees
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Oct 10, 2021 -

Toyota Of Bedford responded

Thank you for your choice in Toyota of Bedford for your vehicle needs. We're always more than happy to help you out. Have a great day!

October 08, 2021

It was a great experience! Everything went smooth and the whole team kept it light with a natural feel.They have a new customer for life! More

by maxwillcare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raven
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Oct 09, 2021 -

Toyota Of Bedford responded

Thank you for choosing Toyota of Bedford. We are happy to know that you enjoyed a smooth experience. We look forward to your next visit.

October 06, 2021

Good and smooth service, explained and documented. Clear about the service quite efficient and fast More

by Tungchia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Maddox
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Oct 07, 2021 -

Toyota Of Bedford responded

Thank you for the positive review and rating! We are delighted to know that you were happy with the service at Toyota of Bedford, and if you need anything else please let us know.

October 05, 2021

Very good and nice people working together with you and very helpful when you are not sure what you want More

by yumdee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destine
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Oct 06, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and welcoming experience with us here at Toyota of Bedford. We are looking forward to your next visit for any of your automotive needs.

October 04, 2021

They were quick to communicate and the reception staff was very nice. Unfortunately they wouldn’t negotiate purchase price at all and they gave me a very low, below nada offer for my trade. My local deale More

by Ejpichie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hazel, Brandon, Michael
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Oct 06, 2021 -

Toyota Of Bedford responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you to address all of your concerns further. Would you mind emailing your preferred contact information to me at mpress@penskeautomotive.com? I look forward to speaking with you. Best Regards, Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

Oct 06, 2021 -

Ejpichie responded

Sir, I emailed you on 10/03 and never got a response.

October 04, 2021

Service performed completely and very promptly. This was my third visit and every time was done in a timely manner. More

by GhalkogolferGreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Maddox
Report | Print
Oct 06, 2021 -

Toyota Of Bedford responded

Hi there, It is great that our Service Department could meet your expectations in a timely manner. At Toyota of Bedford we appreciate your return business and we look forward to working with you again.

October 02, 2021

The dealership service was great but. I have to drive around awhile to see if the repair is working More

by Lorrainecalgie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turka
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Oct 03, 2021 -

Toyota Of Bedford responded

We're happy we could help and appreciate your feedback! We hope to see you again soon!

October 01, 2021

Nice, clean environment. Great services. Staffs are very friendly, helpful. Got my initial service for my Highlander, I am satisfied and pleased. Recommend to friends and family. Good 👍 job! More

by ppham68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van
Report | Print
Oct 02, 2021 -

Toyota Of Bedford responded

Thanks for bringing in your Toyota Highlander in for your service needs at Toyota of Bedford. It is a joy to see that we have earned your satisfaction. Thank you again for your business!

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