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Toyota Of Bedford

Bedford, OH

4.8
488 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 488 reviews

January 31, 2024

Today I had the pleasure of going back to Toyota and buying me a brand new 2024 Toyota. I had the most wonderful sales person and I felt like I had been knowing him for years and he just made my day so More

by Dsaunders689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hakim
Apr 13, 2024 -

Toyota Of Bedford responded

We appreciate your business and recommendations. It's great to hear that our team ensured a positive purchase experience for your 2024 Toyota Camry at Toyota of Bedford. We’re lucky to have such dedicated staff to facilitate procedures.

January 31, 2024

I found everyone to be highly professional and actually easy to work with! I did not feel pressured or stressed. I would definitely recommend this group! More

by pssperko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sales
Apr 13, 2024 -

Toyota Of Bedford responded

We appreciate your positive feedback at Toyota of Bedford. Our team strives to maintain professionalism and ease your experience. Your recommendation is valued greatly, thank you.

January 30, 2024

Team was great, very personable and they will work to get you best deal possible. More

by Tonii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 13, 2024 -

Toyota Of Bedford responded

We're glad to hear our team at Toyota of Bedford could assist you in receiving the best deal. We value your feedback and appreciate it.

January 24, 2024

Excellent experience indeed customer service was great. Hado follow-up calls since then .will recommend to friends More

by Pro1phet7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
Apr 13, 2024 -

Toyota Of Bedford responded

We appreciate your kind words about our customer service at Toyota of Bedford. It's good to hear our follow-up calls were helpful. Your recommendation means a lot to us, thank you.

January 24, 2024

I had a great experience searching for my new vehicle,customer service was great and thanks to Harold and Brandon Im now in my very own brand new Toyota Rave. They were patient with me and spent More

by stephanysopko21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Brandon
Apr 13, 2024 -

Toyota Of Bedford responded

We appreciate your positive feedback about Toyota of Bedford. It's good to hear that our team was able to assist you with finding a new Toyota Rave. Your kind words will reach Harold and Brandon, thank you for your review.

December 29, 2023

Note the 1 star ratings - and how many in recent times. I visited them - and here's the highlights / disappointments. 1) the car I specifically wanted to see "was not on the lot" and they had me test dr More

by KH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom
Apr 12, 2024 -

Toyota Of Bedford responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the experience you had with our Sales Team and the customer service you received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

October 10, 2023

On Saturday 10/7/23 went to dealership because tire light was on. The tech said there was a tire leak in the right back tire “cause he could hear air coming out”. Offered no other assistance.I asked if it co More

by marshawingomsmarge
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Available tech
Oct 10, 2023 -

Toyota Of Bedford responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Toyota of Bedford and would like the opportunity to discuss the suggestion you received from our Service Team regarding your vehicle's tires. Can you please send your contact information to me? I look forward to hearing from you. Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

Oct 11, 2023 -

marshawingomsmarge responded

My information should be on file at your dealership.

July 29, 2023

Honestly should give 0 stars! ! We drove 40 minutes to look at a car that we made appointment two hours before we were coming to see it. Got there, and Brandon's minion told us it More

by Avernotzy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Brandon
Jul 30, 2023 -

Toyota Of Bedford responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the interactions and experience our Sales Team provided you while visiting to look at the vehicle in question. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

April 15, 2023

Be careful with the sealership. We sold our car to them. They said payment would be within 7-10 days. It's been 28. They've had the title for at least 2 weeks and we've heard nothin More

by rsh988
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Finance Manager
Apr 18, 2023 -

Toyota Of Bedford responded

Rick, We have been in contact, and have the check ready for you to be picked up. Please contact me at the information below if I can help in any additional ways. Best regards, Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

Apr 20, 2023 -

rsh988 responded

Update: We reached someone and they then reacted very promptly and addressed the issue.

Apr 20, 2023 -

rsh988 responded

If I could revise the star ratings, I would revise to 3.5 stars. Also, the word "sealership" in the original post is a typo only and not any sort of commentary.

January 15, 2023

Dave in sales was wonderful and extremely helpful! Shout out to Destiny in financing, too! More

by CPF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave in sales, Roger in credit, Destiny in finance
Jan 16, 2023 -

Toyota Of Bedford responded

Thank you for giving our Sales Team such a highly-rated review. It makes us thrilled to know we could be of great assistance to you, and that our Financing Team could help you as well. We appreciate your business at Toyota of Bedford and welcome you back in the future if you require any auto-related assistance.

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