Toyota Of Bedford

I got an appoint right away. My car was worked on right when we got there. My service rep was pleasant and helpful. Good job. when we got there. My service rep was pleasant and helpful. Good job. More

They have done a great job with on line scheduling and I like that. It makes it so much easier for me the customer to work with my schedule. They have always treated us with respect and honesty. like that. It makes it so much easier for me the customer to work with my schedule. They have always treated us with respect and honesty. More

The service department is fast, helpful and the customer service given by Mike excellent! The dealership is clean, the staff is friendly and the service drive in garage is so convenient. service given by Mike excellent! The dealership is clean, the staff is friendly and the service drive in garage is so convenient. More

The entire car purchasing process was good. The salesman was knowledgeable of the car features and was responsive to my calls. The car matches my expectations. was knowledgeable of the car features and was responsive to my calls. The car matches my expectations. More

It was on time and took about 1hr. He was friendly, courteous, and efficient. He gave me the report & told me everything looked good. And my car got washed. It was just a 5,000 mile checkup & I was sat courteous, and efficient. He gave me the report & told me everything looked good. And my car got washed. It was just a 5,000 mile checkup & I was satisfied. More

Call twice, and made an appointment for 30,000 check, asked the cost both times, under $80 which included oil and tire change, Got there, and was handed a "Toyota Factory Check List" before the techs ev asked the cost both times, under $80 which included oil and tire change, Got there, and was handed a "Toyota Factory Check List" before the techs even looked at my Corolla. The cost of this service was $401.57, which included a throttle body service, replace wiper inserts, add balance car, battery service, etc.. Why wasn't I told this when I called to make appointment. Greg stated that the appointment (women) people were new and didn't know the routine. I needed all these services before anyone looked at my car. My son also was upset with the unneeded service before they even touched the car, and he was a Toyota tech at another dealership. Refused all services except oil and tire. I called my writer when I got home since nothing about the thread on my tires were on the statement given to me. Greg, never returned my call, so I called the national customer service department in Tennessee. I told them that this dealership was scamming older women. I will never go back to Bedford Toyota for service or to buy another car. When home, I called two other Toyota dealerships in the Cleveland area. Asked about their 30,000 service. None of the dealerships quoted a Factory Service fee of $400. I was quoted between $60-$90 for the oil and tire change. Toyota of Bedford should be ashamed of themselves. More

I had no surprises during this visit. Matt Turkal kept me informed the entire time and let know what I can expect next service visit. me informed the entire time and let know what I can expect next service visit. More

Customer service was very good. I received good advice about my issue and the work was completed timely. My service technician was very knowledgeable and helpful! about my issue and the work was completed timely. My service technician was very knowledgeable and helpful! More

Greg was very knowledgeable and helpful during my visit. He contacted me promptly when my mini-van needed additional items fixed and explained them in detail. I would recommend him to others. He contacted me promptly when my mini-van needed additional items fixed and explained them in detail. I would recommend him to others. More

Greeted immediately, went over service expected, taken to waiting room. Job done well and correct the first time, took a little longer than expected but still ok. waiting room. Job done well and correct the first time, took a little longer than expected but still ok. More