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Toyota Of Bedford
Bedford, OH
459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 459 reviews
December 14, 2019
This company is great everyone was super helpful and dealer David help me find exactly what I needed! Before I came here I was stressed about finding a car but left with a winner! dealer David help me find exactly what I needed! Before I came here I was stressed about finding a car but left with a winner! More
by Cornasias
Employees Worked With
Sean Weaver
December 13, 2019
I would like to do an update review after I have had a car for a few days from this dealer. I would have gave them a 5-star review when I originally posted my review for the friendly staff and sales prof car for a few days from this dealer. I would have gave them a 5-star review when I originally posted my review for the friendly staff and sales professionalism of them helping to find me a car for what I was able to spend. I gave them a four star review due to me buying a 2019, spending over $20,000, brought my trade-in with a full tank of gas and they did not fill up the new vehicle as a courtesy and was on a quarter tank of gas to travel back an hour where I came from. Also had paper Matt's and it was dark the dealership was closing so I did not notice that the factory match were all missing.after they see my first review they were nice enough to bring my old mats back to me from my vehicle and my glasses I left in the vehicle. Made no attempt to make up for the no fuel. I was able to look at the vehicle the next day a little better during the daylight and found engine oil all over the bottom of the front end of the car. I had to remove the skid plate and clean up the Mess from them changing the oil. I hope that is all that is wrong. The next day okay it snowed really bad and I was cleaning the snow from my car and found the rear tail light assembly was broke and really loose a few days later the low air pressure four tires came on the dash and I left tire was almost flat and I hope I don't have a slow leak I filled it today.I am also hoping I do not have to eat the cost of the tail light assembly that was ordered by the dealer of the manufacturer. My point to this whole review is even though the vehicle was a 2019 with low miles 24,000 I should have known better than to trust any dealership and want to pass along the same to every buyer to make sure you check the vehicle and do not be in a hurry to buy until you get it inspected by another mechanic or at least get it put on a list to look under the car. In my opinion all the dealers are the same and just out to make a profit.I feel the dealership should have filled the vehicle as a courtesy especially when my trade-in was full tank and they left a quarter tank of gas in a vehicle I spent over $20,000 for. They claim they looked over the car what the tail light assembly was concealed as well as they did not check underneath the vehicle with all the oil underneath and tire pressures that I am hoping I do not have to go pay for a tire repair now. I also called the dealership twice now as my payoff was lower then thought to be on my contract I signed as I already made a car payment and wanted to know what happens to that extra money and no one has called me back yet. Seems to me that once they have made the sale they have no interest in resolving my concerns.I also called and told them I had a concern about how the brakes were operating when roads were wet.when they delivered my match there was a note of my concern in the envelope and they did not address it or call me back More
by dpost6186
Employees Worked With
David
December 12, 2019
Excellent service. Wait time was what was quoted. Comfortable waiting areas. Greeted with a smile. Very courteous staff. When looking for next Toyota, will start here first. Thank you Comfortable waiting areas. Greeted with a smile. Very courteous staff. When looking for next Toyota, will start here first. Thank you More
by Tabby
Employees Worked With
Sean Weaver
December 12, 2019
This company is awesome, everyone was very helpful through the entire process of buying the car. I would recommend this dealership to anyone looking to buy a car. The salesmen David Manning found me e through the entire process of buying the car. I would recommend this dealership to anyone looking to buy a car. The salesmen David Manning found me exactly what I wanted for the right price. More
by Amber
Employees Worked With
David Manning
December 10, 2019
Love the customer service there and raven really showed me love the hole time I was there... he made sure I was happy and didn’t forget about me me love the hole time I was there... he made sure I was happy and didn’t forget about me More
by mitchell0117
Employees Worked With
Raven
December 10, 2019
Raven Wilkes for the win. He is understanding and Raven Wilkes for the win. He is understanding and honest. He is reliable and made this process so easy. He really listened to what I wanted to purch Raven Wilkes for the win. He is understanding and honest. He is reliable and made this process so easy. He really listened to what I wanted to purchase and made it happen. More
by Kristen
Employees Worked With
Raven Wilkes
December 10, 2019
I worked with Raven Wilkes, a very nice, friendly, and a very knowledgeable salesman. I would recommend him to my friends and family. The staff was very friendly. very knowledgeable salesman. I would recommend him to my friends and family. The staff was very friendly. More
by Rav 4
Employees Worked With
Raven Wilkes
