
Toyota Of Bedford
Bedford, OH
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Max helped me to find a lease that fit into my budget and at the same time looked and drove great. The process to lease was as quick as it could have been and any questions I had were answered promptly and t at the same time looked and drove great. The process to lease was as quick as it could have been and any questions I had were answered promptly and to the best of his knowledge. Thank you! More
We bought the car at Toyota of Bedford And have used your service sence the car was new. no intent to change. have a good day. Way to much on this servay. service sence the car was new. no intent to change. have a good day. Way to much on this servay. More
Always Great service! I had a Toyota Tacoma that Toyota Always Great service! I had a Toyota Tacoma that Toyota bought back due to a rust problem. They gave me a very fair price and I bought another Toyota Always Great service! I had a Toyota Tacoma that Toyota bought back due to a rust problem. They gave me a very fair price and I bought another Toyota from the same dealership. I shall remain a loyal customer. More
I always feel very comfortable coming here, the employees are friendly and courteous and make you feel like they care about you and and whatever issues you have with your car, this is the only place I have h are friendly and courteous and make you feel like they care about you and and whatever issues you have with your car, this is the only place I have had my car serviced since I bought it here, I would recommend this dealership to anyone who wants honest reliable service on their car. More
The experience with the sales guy Dan was pretty good. He worked with us on the price for the car. However, we were confused with the finance paperwork. Nobody was able to explain to us how banks were using worked with us on the price for the car. However, we were confused with the finance paperwork. Nobody was able to explain to us how banks were using the financial calculator to calculate our monthly payments on 1.9% APR for 60 months. Because our calculations for 1.9% APR for 60 months showed different payment amount. Also, we were informed by the finanace person (Rhonda) that my wife's birthdate with the credit bureaus was wrong. This got us panicked because we were also told that our interest rate might go up on the monthly car payments. So we called all three credit agencies to see if they had the wrong birthdate for my wife but it was not the case so to this day we don't know who messed up on the paperwork. My name and address was also wrong on the finance paperwork but we caught that in time.So overall, our car buying experience was ok minus the finance paperwork. More
I came to TOB for regularly scheduled maintenance on my 2012 Camry. This is my 2nd lease from TOB and the first time using the FREE covered maintenance program. I am excited about the savings over the next 2012 Camry. This is my 2nd lease from TOB and the first time using the FREE covered maintenance program. I am excited about the savings over the next three years! More
The experience was very good. It is and almost always has been excellent. Ross is a very good service advisor. He has assisted me in a number of situations. Thank you very much. Jeff Smith been excellent. Ross is a very good service advisor. He has assisted me in a number of situations. Thank you very much. Jeff Smith More
I NOTICED A "BLEMISH" ON MY RIGHT FRONT PASSENGER DOOR - I TOOK MY RAV4 INTO THE DEALERSHIP AND SAW MY SALESMAN MAX NAB. HE TOOK THE RAV4 OVER TO THE SERVICE DEPT. AND THEY AGREED AND ORDE PASSENGER DOOR - I TOOK MY RAV4 INTO THE DEALERSHIP AND SAW MY SALESMAN MAX NAB. HE TOOK THE RAV4 OVER TO THE SERVICE DEPT. AND THEY AGREED AND ORDERED THE NEW PART FOR MY DOOR. THREE DAYS LATER I RECEIVED AN E-MAIL THAT THE PART WAS IN AND TO BRING MY RAV4 IN AND HAVE THE PART REPLACED. I CALLED MAX AND HE SAID THAT I COULD JUST BRING IN THE RAV4 AND THEY WOULD REPLACE THE PART AT NO CHARGE BECAUSE MY RAV4 IS UNDER WARRANTY, AND THE REPLACEMENT PART WOULD TAKE LESS THAN A HALF HOUR TO "SNAP" INTO PLACE. I TOOK THE RAV4 INTO THE DEALERSHIP THE NEXT WEDNESDAY, BUT BECAUSE OF A MISUNDERSTANDING THE REPAIR WOULD TAKE MORE THAN A HALF HOUR. MAX NAB ARRANGED FOR ME TO GET A DEALERSHIP CAR TO USE UNTIL THE COMPLETION OF THE JOB, WHICH I REALLY APPRECIATED. I AM PLEASED WITH THE COMPLETED JOB. I ALSO AM VERY PLEASED WITH THE MANNER IN WHICH MAX NAB HAS ALWAYS TREATED ME, BOTH BEFORE AND AFTER I PURCHASED MY 2012 RAV4. More
In the past, purchasing an automobile was considered a stressful and distasteful experience. Mark Kempe was approachable friendly and willing to listen to what I needed and wanted in a car, including pric stressful and distasteful experience. Mark Kempe was approachable friendly and willing to listen to what I needed and wanted in a car, including price. Rhonda McCraney took the awful process of signing paperwork and made the process enjoyable. From start to finish purchasing an automobile at Toyota of Bedford was a great experience. When I need another car in ten years you can be sure I will be back. I will refer anyone interested in purchasing a new, used or leased automobile to Mark Kempe. More