Toyota Of Bedford

Overall, I was happy with my visit and I do like the car I purchased but I was alittle disappointed in the price I ended up paying. I bought a used car for a discounted price and by the end of the deal I e I purchased but I was alittle disappointed in the price I ended up paying. I bought a used car for a discounted price and by the end of the deal I ended up paying more for a used car than I would have for a new one. Thought I was getting a deal but doesn't seem that way. Hopefully the car will be worth it in the end. Also, when I left the dealer, I wasn't half way down Rockside Rd when my gas light turned on. I was in shock that they sent me home with an EMPTY tank of gas! Not a good thing, especially after all the money I just spent. Alittle disappointed with some aspects of my visit but overall happy with the car. More

I walked in the door and Blaine was walking out of a little hallway near the entrance door and he greeted me and immediately took care of my needs. He was friendly, very accommodating. I hope in 5 yea little hallway near the entrance door and he greeted me and immediately took care of my needs. He was friendly, very accommodating. I hope in 5 years when my new lease is due Blaine will still be there to take care of my needs just like this time More

I am a young professional from DC and I often find that people discredit me because of my age. This would be extremely discouraging if it occurred specifically at Bedford Toyota because I paid for my new people discredit me because of my age. This would be extremely discouraging if it occurred specifically at Bedford Toyota because I paid for my new corolla in full over a year ago. On the contrary, Jack was very courteous, respectful, and treated me like an adult. I am glad I gave you my business and will continue to do so when I am home in Cleveland. More

i had the most wonderful experience ever getting my new corolla.... i had excellent treatment in toyota of bedford and i learne...there are many options to make easy pirchese thank you corolla.... i had excellent treatment in toyota of bedford and i learne...there are many options to make easy pirchese thank you More

Speedy service and friendly people. I was greeted as soon as I drove in. Customer lounge was comfortable. Thanks for having free wi fi! Making an appointment online was so easy! as I drove in. Customer lounge was comfortable. Thanks for having free wi fi! Making an appointment online was so easy! More

From what I experienced there was a lot of disorganization an chaos going on. The lack of training on the part of my financing person worried me . I have many scratch outs and write ins on my disorganization an chaos going on. The lack of training on the part of my financing person worried me . I have many scratch outs and write ins on my paperwork. :( . I enjoyed my sales person Brandon as he was very laid back and non aggressive. He got answers when he didn't know them.Sales manager Figueroa was nice and helpful too. I could see that the place was in dissarray. I only pray that the training on the finance side happens and the atmosphere gets more positive. Maybe the rain had them down that day . I hope to see improvement in the future. I would give the sales team a B+. finance needs much improvement . Dealer overall a B as they called to see how my experience was . More

I scheduled the appointment,I showed up in time,the service was done and I am back to my other errands. Here are four words... service was done and I am back to my other errands. Here are four words... More

The staff has always been conscientious and polite. Never condescending. I may not always like the results they have to tell me about my 12 yr old, 178K mile Avalon but they always explain the issues polite condescending. I may not always like the results they have to tell me about my 12 yr old, 178K mile Avalon but they always explain the issues politely and clearly. ************************************************************************************** That being said I do not like the company that provides these questionaires. They are not I-phone friendly and now you are asking us to provide user names and passwords. Send me a questionaire asking my how the survey company is doing. The Toyota Service Department is great! Cannot say the same about you. More

Your waiting room is very clean and confortable to wait. The employee's who I had contact with very friendly. My car was finish when they told me it would be done. I am very pleased with my experience with The employee's who I had contact with very friendly. My car was finish when they told me it would be done. I am very pleased with my experience with Toyota of Bedford. More

My engine had an unusual problem - a mouse (and nest and mouse mess)had caused my HEPA filter to fall off on the highway, causing my fan to make a high pitched intolerable whining. The dealership not only mouse mess)had caused my HEPA filter to fall off on the highway, causing my fan to make a high pitched intolerable whining. The dealership not only diagnosed and fixed the problem quickly, but they also cleaned out all the mouse residue. They did an oil change (which I had requested) and suggested a couple of other things which I needed and approved. Thanks so much to everyone for your timely and courteous help and repair. More