Toyota Of Bedford

Had to redo this review because of everything I've dealt with so far buying the 2 year old vehicle from a "Penske certified" dealer. First they went over how they did their multipoint inspection to make sur with so far buying the 2 year old vehicle from a "Penske certified" dealer. First they went over how they did their multipoint inspection to make sure the vehicle was in top condition. First terrible experience was having to wait over a month for them to inform me of the documentation penndot required to issue a registration. I had to call multiple times for them to even let me know this info. I was never called or informed. Second terrible experience, after I finally got my inspection, the dealership informed me that the driver side CV axle outer boot was ripped (and half as* repaired with silicone) that I need a new battery (would only charge to 12.3 volts and is supposed to 12.6) and also my driver side strut boot was leaking ( which I found the boot clamp was not there so the boot has come off the lip) All this within a month of buying the car. I suggest to not buy a used car here unless you get them to put it on a lift and look at it yourself. They will just ignore you and refuse to answer the phone or call back. Sell you a messed up car and then act like it wasn't like that. Again the car was only 2 years old and I already have to put almost 1000$ into it. More

Mark was super helpful with our vehicle purchase. From Florida, this was the only dealer that had the trim and color we wanted available. Mark kept us informed throughout the factory to dealer delive From Florida, this was the only dealer that had the trim and color we wanted available. Mark kept us informed throughout the factory to dealer deliver process. He made the final sale, after traveling 1100 miles, as quick as possible with all paperwork already prepared and ready to sign. More

Welcoming Professional Knowledgeable Courteous Accommodating Patient Answered all my questions Negotiable Inviting Respectful Friendly Followed up Accommodating Patient Answered all my questions Negotiable Inviting Respectful Friendly Followed up More

I bought a car from them this week. Prior to signing, I saw the aftermarkets section, which added up to more than 3k dollars, including “Interior and exterior protect-premier” “All weat Prior to signing, I saw the aftermarkets section, which added up to more than 3k dollars, including “Interior and exterior protect-premier” “All weather mats” etc. I asked my salesperson if I have to buy these and he said yes. So then I signed everything and later, payed and picked up the vehicle. As I re-read through the contract, I realized how useless and overpriced these aftermarkets are. I saw one line on the contract of the “interior and exterior protect premier”, which says “The purchase of these products is optional and is in no way a condition to either the purchase of financing of a vehicle.” So I was lied upon, and ended up spending so much more than I should. This is very frustrating. I would recommend anyone buying a car to closely read all terms on contract and avoid buying aftermarkets. More

Everyone was extremely attentive and professional. Brandon answered all of our questions and communicated with us regularly to ensure that we were getting the car with our desired features and upgrade Brandon answered all of our questions and communicated with us regularly to ensure that we were getting the car with our desired features and upgrades. He truly went above and beyond. Jake was friendly and thorough when showing us the features of our new car. The gentelman that took care of our financing was efficient. He had a great personality and made the process painless. Thank you! More

Appreciate a “no-pressure” environment Our salesperson was very knowledgeable Love the service department have bought many Toyotas from this dealership was very knowledgeable Love the service department have bought many Toyotas from this dealership More

Camry is great! Much better value than Honda and I read about rattles, but so far is very quiet. Much better value than Honda and I read about rattles, but so far is very quiet. More