Toyota Of Colchester

We have bought two cars that were over 35 K each. You would think they would take care of customers like us. We are so sick and tired of the service department. We did not buy Fords again because of Colu would think they would take care of customers like us. We are so sick and tired of the service department. We did not buy Fords again because of Columbia ford's service department. We will never buy another Toyota because of Colchester's service department. How can you mess up a simple oil change. They say your truck will be ready at 10:00 and you stand there untill 11:00. They could give one xxxx about my time. And I told the guy John that I had to be some where. The last three service calls were painful One they said it was ready and my partner went to pick up his 4 runner up and it was not even brought in for service. I dropped my truck off and told the guy I was without a car. He said he would call when it was done. He never called and I walked back to get my truck. And this last time I stood there for over a hour waiting. More

Overall experience was great. Bob went above and beyond finding us the exact 2012 Toyota Tacoma we were looking for. We are very happy with the purchase of our new truck and would recommend Bob and Toyota finding us the exact 2012 Toyota Tacoma we were looking for. We are very happy with the purchase of our new truck and would recommend Bob and Toyota of Colchester to others. More

My dealer was truely awesome. He kept me informed every step of the way. Courteous, friendly and polite. Great Dealership, with friendly atmosphere. All very helpful. step of the way. Courteous, friendly and polite. Great Dealership, with friendly atmosphere. All very helpful. More

This is our 4th car that we buy from Toyota at Colchester and we have been more than happy to have such a great service. and we have been more than happy to have such a great service. More

I went in for an check engine light and an emergency brake light that wouldn't go out and an emergency brake that needed to be adjusted. The check engine light was a bad oxygen sensor. $300 to repair, brake light that wouldn't go out and an emergency brake that needed to be adjusted. The check engine light was a bad oxygen sensor. $300 to repair, part in the stock room was bad and I had to leave the truck over night. Emergency brake light turned into frozen linkage, drums needing to be resurfaced, front calipers hanging up and needing replacement. When all said and done, almost $1300 (oh I had them change the oil while they were at it). The truck doesn't run any better, actually the idle seems a bit off. The emergency brake light still has issues, although less often at this point. The brakes don't seem to perform any better. They didn't seem under performing before I went in. When they turned the truck back over to me I had a load low pitch vibration. They took it back and some guy came out and said...."the guy with the muffler vibration it's all fixed." Didn't have one of those when I went in. So in a nut shell, performance was fair at best, question whether I really needed all the brake work and I think their rates are just way to high. And on top of it all, I had to pay $40 for a rental car because they had no loaners. Oh and that's supposedly a special rate they have with Enterprise. I can get a cheaper and better car for less from Hertz. Not sure what kind of deal they have with Enterprise. So overall, probably my last visit to Toyota of Colchester. It's not worth the ride or the money. More

Service performed was NOT the requested service (20K instead of 15K). Left oil spilled on manifold causing obnoxious odor, necessitating return trip to dealer and delaying the departure of my vacation. instead of 15K). Left oil spilled on manifold causing obnoxious odor, necessitating return trip to dealer and delaying the departure of my vacation. More

Very good experience at this dealership.. Price was very good... No pressure. Salesmen Chuck was veryfriendly.. We already new what we were going to buy prior to arriving so there was no slling really neede good... No pressure. Salesmen Chuck was veryfriendly.. We already new what we were going to buy prior to arriving so there was no slling really needed on dealers behalf.. We already came to terms on price prior to arrival.. All that was needed was a test drive of the camry.. 0 percent financ. For 5 years.. More

After service traded my 2009 Toyota Venza vehicle in for a 2012 Tacoma 4x4. Worked with Donald (Krot) for best price and financing. All invoved were helpful and professional. a 2012 Tacoma 4x4. Worked with Donald (Krot) for best price and financing. All invoved were helpful and professional. More

I have nothing but positive things to say about my visit to Toyota of Colchester. The three people I worked with were very friendly and worked together to quickly take care of all the paperwork involved in to Toyota of Colchester. The three people I worked with were very friendly and worked together to quickly take care of all the paperwork involved in the purchase of the used car. Joel did not try to sell me something I was not interested in, but instead took the time to find out exactly what I was looking for in a used car. When the dealership found out that they needed to replace the tires and breaks on the car in order to sell the car as a certified used car they did so quickly and were very concerned about the inconvenience that I had to experience because of the work that needed to be done. More

The following reasons Why I would recommend Colchester The following reasons Why I would recommend Colchester Toyota: 1. Sale call was picked up right away. 2. Daniel Kort was very kind helpful and funny! The following reasons Why I would recommend Colchester Toyota: 1. Sale call was picked up right away. 2. Daniel Kort was very kind helpful and funny!!3. Daniel came to the park lot as soon as I enter to greet me!! 4. Car was ready for test ride. 5.Daniel was truly a gentleman who new his job and how to treat people. 6. The other staff also was king and helpful. I would recommend Daniel and this dealership to family and friends. Lynn S. Prov RI More