Toyota Of The Desert
Cathedral City, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 965 reviews
I had a fantastic experience purchasing a vehicle from Toyota of the Desert. From the moment I arrived, Drew was professional, knowledgeable, and genuinely focused on helping me find the right car without Toyota of the Desert. From the moment I arrived, Drew was professional, knowledgeable, and genuinely focused on helping me find the right car without any pressure. He was completely transparent about the pricing and financing, and made the entire buying process smooth and stress-free. I highly recommend Drew at Toyota of the Desert to anyone looking for a great vehicle! More
During my visit to the dealership, the staff was very professional and personable. I had a great experience and felt the customer service was excellent. professional and personable. I had a great experience and felt the customer service was excellent. More
When buying a car from a dealership, ask yourself this before you sign on the dotted line: Do I feel good about the experience I just had? Will I be able to look at this car after this purchase and not before you sign on the dotted line: Do I feel good about the experience I just had? Will I be able to look at this car after this purchase and not get a knot in my stomach because I signed a deal where I knew the dealership was pulling a fast one just to make a few extra bucks? $13.00 a month. That is what was so important to Toyota of the Desert in Cathedral City, CA. Not much at all, right? Why not just sign it? I walked out. I said No Add-Ons to the associate. I said No Add-ons to the sales manager. I said No Add-Ons to the guy who picked me up from my house so they could lock me away miles from home in their kingdom, hoping I would feel the pressure of no way home without a car. Why walk out over 13.00 a month? Because everyone I spoke to PROMISED they wouldn't try to trick me into add-ons. But they did it anyway. There are dealers who will treat you with respect and work toward a win/win. The ones that you will feel good about going to for future car purchases. Toyota of the Desert claims to be one, but it's the same old, same old. They'll take advantage and say it was a mistake. All for $13.00 a month. More
I had a horrible experience at this dealership. The vehicle was perfect, but the problems started after we took that sucker home. They began to run my husband’s credit on more than three separate o The vehicle was perfect, but the problems started after we took that sucker home. They began to run my husband’s credit on more than three separate occasions, and on two without his permission. What they did was straight up lie to us that Toyota Financial Services has approved us, when in reality, it had not been approved to begin with and wrote the contract at the highest tier assuming they could get TFS to reconsider. Not a fan of lies, honesty is the best policy.. More
Had major issue with service. Left messages with GM Anthony and the service manager and received no response. It’s a pretty adverse event finding a brake line to be clamped after Left messages with GM Anthony and the service manager and received no response. It’s a pretty adverse event finding a brake line to be clamped after leaving the dealership to go to another service shop. More
Dealers is attractive and clean. Showroom is inviting and I liked my salesperson Jose. This is my third purchase. Showroom is inviting and I liked my salesperson Jose. This is my third purchase. More
I had a terrible experience with Steven Feazell at Toyota of the Desert. I went in for a simple oil change and ended up waiting over 3 hours with no proper updates or communication. This is completely unacce of the Desert. I went in for a simple oil change and ended up waiting over 3 hours with no proper updates or communication. This is completely unacceptable for such a basic service. It felt like my time didn’t matter at all. The lack of professionalism and efficiency was extremely frustrating. I would not recommend dealing with him if you value your time More



