Toyota On Nicholasville
Nicholasville, KY
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378 Reviews of Toyota On Nicholasville
Best vehicle buying experience EVER!! Absolutely the most pleasurable, and fast, vehicle buying experience of my life! We actually contacted Toyota on Nicholasville from another dealershi Absolutely the most pleasurable, and fast, vehicle buying experience of my life! We actually contacted Toyota on Nicholasville from another dealership over 2 hours away, just to compare pricing. Fifteen minutes after our first contact, it became clear we needed to be working with ToN. From first contact to our arrival at the dealership, we found, purchased and completed all the paperwork in less than 3 hours. Tony Samaan went out of his way to make sure the vehicle was cleaned up and filled up and had all the paperwork ready for our signatures when we arrived. They were about to close on a stormy Saturday evening, but he made it clear he was there for us and would stay as long as it took to make sure we were satisfied. Luckily, we were only there for about 22 minutes! Later, as we were parked in a random parking lot so my SO could search for a location using GPS, Tony saw us and pulled in to make sure all was ok! We are a Toyota/Lexus only family, and try to buy locally as much as possible, but from now on, Tony Samaan and Toyota on Nicholasville will be our dealership of choice. We highly recommend them to anyone in the market for a Toyota! More
Tony Samaan is the best Tony had sold us our 2015 Rav4 a couple of years ago and we were in for our last 2 year oil change and service. We were sitting there and Tony walked Tony had sold us our 2015 Rav4 a couple of years ago and we were in for our last 2 year oil change and service. We were sitting there and Tony walked by stopped and ask how we liked it, He said "I can get you a good deal on a newer Rav4", I said "sure go ahead and try and if you do call me and we will talk". Well guess what, he called me the other day and said he thinks he has a deal. So last night we went up there (We live in Frankfort) and sure enough they offered us a deal we couldn't refuse. I am now the owner of a new 2017 Rav4, I have never in my life been able to trade in a 2 year timeframe. Great working with Tony and I would highly recommend him and Toyota on Nicholasville. Best place in the World... I will be back. Thanks James Gilreath More
A+!!!! Leased my 2nd car today with Tony. Great experience again! Smooth, anxiety free transaction. Tony worked hard again to get me the best deal. I’m now d Leased my 2nd car today with Tony. Great experience again! Smooth, anxiety free transaction. Tony worked hard again to get me the best deal. I’m now driving a beautiful 17’ Highlander. Thanks Tony!! More
Carlos Bowman was great! Our experience at Toyota on Nicholasville was great and would recommend it highly. Carlos Bowman was very professional and friendly. He answered all o Our experience at Toyota on Nicholasville was great and would recommend it highly. Carlos Bowman was very professional and friendly. He answered all our questions about our new Highlander completely and showed us how all the new technology worked. He was very helpful and courteous from the beginning until we finished. Carlos is the best. For our next car we will definitely go to Toyota on Nicholasville and Carlos Bowman for sure. Thanks for all the help. More
Repeat Customer Came in to lease my son a new Camry. I had the pleasure of working with Tony Samaan again, he is the best! Helpful, assertive, educated, and explain Came in to lease my son a new Camry. I had the pleasure of working with Tony Samaan again, he is the best! Helpful, assertive, educated, and explained everything to me. Had the car ready to go and my son was elated! Will be back for years to come! More
Great help and customer service Tony was the balm. He was very courteous and helpful, he had a great attitude and sense of humor. We would recommend him to anyone interested in buyin Tony was the balm. He was very courteous and helpful, he had a great attitude and sense of humor. We would recommend him to anyone interested in buying. More
Exelent Used car purchase experience The Camry I wanted had scratches on the bumper and side. I told them I really want this car but I can not buy it like this. They sent the car to a bod The Camry I wanted had scratches on the bumper and side. I told them I really want this car but I can not buy it like this. They sent the car to a body shop and it was ready in 2 days. The exterior and interior of the 3 year old car was like new!! I am very pleased with this dealership. 2014 Camry was a personal leased car. More
Bad service and lies on bad service call back Went to this dealership for a warranty radio/cd player replacement. When leaving after work preformed, there was a high tone emanating through my spea Went to this dealership for a warranty radio/cd player replacement. When leaving after work preformed, there was a high tone emanating through my speakers. I backed up and informed the service person that assist me. He said it was the wiring to my sub woofer for which that was not an issue with the old radio. He checked with his service manager and he agreed with his service person. Again, I told them I did not have that issue before they installed another radio but they kept insisting it was the wiring to my sub woofer . I told them to put the old radio back in because I can not ride in the car with that annoying tone. I was told from the service manager that if they put the old radio back they would not have anything else to do with my original issue. The tone was gone after the old radio installed. I made the service manager aware.H e still insist my wiring would be an issue and after a heated dialogue I was told to leave and never come back.I filled a complaint through the Toyota complaint center. After taking my complaint, the center representative informed me that someone from Toyota On Nicholasville will call me. Two days later I did get the call. After explaining, she told me that she also agreed with the service department analysis. I told her I was told from the Toyota complaint center that there was pass radio issues and thy preformed the work. She insist this car was never there. Dates this was there: 6/19/15, 9/22/14, 6/20/14 new engine. Still having my original radio issue, I call Green's Toyota. They made an appointment and preformed the work. I have no radio issues. I never had anything done to sub woofer wiring and Green's did not say there would be any issues. More
Pleasant experience Checked with several dealers for a Corolla. Met with Melissa Prado at Toyota on Nicholasville who offered a short test drive with a good explanation Checked with several dealers for a Corolla. Met with Melissa Prado at Toyota on Nicholasville who offered a short test drive with a good explanation of all the cars features. There was no high pressure. On the first request, she offered a price that was better than other dealers. She didn't start playing the price games that other dealers do like Greens. Trade in offer was in line with KBB estimates.They offered to bring another car with features and color I wanted and it was there in a week. Went to pick up the car and pay for it expecting pressure to add warranties etc. They were offered but not pushed. 'No" was accepted with out a further push. They do over charge on paperwork (title, plates etc) but all dealers do. Melissa was accommodating, helpful and pleasant to work with. More
The best Toyota manager and salesmen! If you would love a new vehicle but not sure if you can afford it, visit Toyota on Nicholasville! Steve Jennings and Lance Royalty will give you t If you would love a new vehicle but not sure if you can afford it, visit Toyota on Nicholasville! Steve Jennings and Lance Royalty will give you the most fair deal! They work as a team and make sure you have what is best for your needs! Honesty, patience and knowledge makes the perfect salesman! Thank you for the great trade and fair prices! Vehicle #2 from your dealership!! More


