Toyota South
Richmond, KY
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I have had very bad experience with 2 of the large dealerships in the area were I was made to feel less than accepted because of my situation. At Toyota South, they understood and were able to help me dealerships in the area were I was made to feel less than accepted because of my situation. At Toyota South, they understood and were able to help me, keeping a friendly and positive atmosphere. I was able to purchases a great car at a price and monthly payment that were well within my budget. John Gibson is very knowledgeable and his understanding of the car buying process streamlined it, and in no time I had my new car. He took the stereotype out of car salesmen and has made a new customer for life. More
John responded to my email within 5 minutes of my first request. I called him, he is very professional while at the same time down to earth. No pressure, he answered all my questions, took fresh pictures a request. I called him, he is very professional while at the same time down to earth. No pressure, he answered all my questions, took fresh pictures and texted them along with a link to the auto check for the specific vehicle I was looking at. We drove 350 miles from Missouri to test drive the truck and were greeted by a friendly staff. This was a very pleasant visit after a long drive. Great job, John! More
Had reservations about buying the new Camry Hybrid. But John Gibson answered all our concerns vs the completion out there and why the Camry Hybrid was the best choice. John made our overall experience John Gibson answered all our concerns vs the completion out there and why the Camry Hybrid was the best choice. John made our overall experience a pleasant one. He worked with me to achieve the right deal, pricing and terms for us to buy our dream car. Waiting time was minimal. There was no pressure put upon us to buy and he made us feel very comfortable. After we purchased the vehicle, we were really made to feel like one of the Toyota family. There was genuine concern for us. I would highly recommend to my friends to buy from this dealership as we will in the future. More
Our entire experience with Toyota South was very easy and non-stressful. John Gibson was very helpful, answering all of our questions via email, without being pushy. He was very flexible to our work schedu non-stressful. John Gibson was very helpful, answering all of our questions via email, without being pushy. He was very flexible to our work schedules, and even though they did not have the particular car we were looking for on the lot, he had one there for us in two days. I felt that the price we agreed on was very fair and because John had been in contact with us so much over email and phone, we only had to spend about 90 minutes on the lot to finalize the deal and sign the paperwork. He even helped us out with our trade in (which he didn't know about until we drove onto the lot). I would definitely recommend this dealership and suggest that anyone in the market for a Toyota vehicle give John Gibson a call. More
This was our 2nd pleasant experience with a Gates auto lot (we traded our Nissan Pathfinder for our new Toyota Highlander). John and Jimmy were both friendly, low pressure salesmen. They were also very lot (we traded our Nissan Pathfinder for our new Toyota Highlander). John and Jimmy were both friendly, low pressure salesmen. They were also very knowledgeable about the vehicle we purchased and took the time to answer all of our questions and show us all of the features of our new SUV. We would definitely recommend Toyota South and John and Jimmy to our friends and family members looking to buy a Toyota or Scion. More
Good family experience John Gibson was very good letting us decide --no pressure --I got a very good golf tip from john carter it works Thank you Ralph us decide --no pressure --I got a very good golf tip from john carter it works Thank you Ralph More
The Service Department is great, the Svc Advisors are very friendly and attentive. The Service Technicians do great work. KUDO's to Toyota South. The service department is the reason I'll keep com very friendly and attentive. The Service Technicians do great work. KUDO's to Toyota South. The service department is the reason I'll keep coming back and purchasing products from Toyota South. Jeff Rainey Richmond KY More
The professional and low-key atmosphere while looking at and purchasing a vehicle was outstanding. The process was smooth, helpful and without pressure. John Gibson was open and reponsive to wants, needs and purchasing a vehicle was outstanding. The process was smooth, helpful and without pressure. John Gibson was open and reponsive to wants, needs and financial avenues throughout the process. It was a pleasure doing business (again) with Toyota Suth, Richmond, Kentucky. Thanks! More
From the first time I spoke to John Gibson of Toyota South on the Phone, I knew I was going to enjoy working with him! He is without a doubt the best car salesman I have ever worked with! He was knowl South on the Phone, I knew I was going to enjoy working with him! He is without a doubt the best car salesman I have ever worked with! He was knowledgeable about his products, friendly, courteous, conscientious, and he made buying a used car fun! I was able to get a VERY good deal through him. The rest of the sales staff and Manager types we met were also super courteous and the Financial Person was great as well... He helped us get a super low interest rate and great warranty on the vehicle. I love my "New to Me" Lexus RX 350. It was everything he said it was on the phone. I drove to Richmond/ 30 minutes... from my home to the dealership which was actually easier than driving across town in Lexington, being that it was all highway driving. Thank you John!!! I will be telling all my friends to give you a call when they are in the market for a car! Great Job Toyota South! More