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Toyota South

Richmond, KY

4.9
476 Reviews

961 Four Mile Road

Richmond, KY

40475

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Showing 476 reviews

August 18, 2013

I have had very bad experience with 2 of the large dealerships in the area were I was made to feel less than accepted because of my situation. At Toyota South, they understood and were able to help me More

by TGeary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
August 12, 2013

John responded to my email within 5 minutes of my first request. I called him, he is very professional while at the same time down to earth. No pressure, he answered all my questions, took fresh pictures a More

by vandoverranch5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gibson
August 01, 2013

Had reservations about buying the new Camry Hybrid. But John Gibson answered all our concerns vs the completion out there and why the Camry Hybrid was the best choice. John made our overall experience More

by beatle169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gibson
July 28, 2013

Our entire experience with Toyota South was very easy and non-stressful. John Gibson was very helpful, answering all of our questions via email, without being pushy. He was very flexible to our work schedu More

by kasey_caldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gibson
July 28, 2013

This was our 2nd pleasant experience with a Gates auto lot (we traded our Nissan Pathfinder for our new Toyota Highlander). John and Jimmy were both friendly, low pressure salesmen. They were also very More

by JennAllen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Vandenberg, John Gibson
July 26, 2013

Good family experience John Gibson was very good letting us decide --no pressure --I got a very good golf tip from john carter it works Thank you Ralph More

by rcarroll2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
July 24, 2013

The Service Department is great, the Svc Advisors are very friendly and attentive. The Service Technicians do great work. KUDO's to Toyota South. The service department is the reason I'll keep com More

by Deererainman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathon
July 16, 2013

The professional and low-key atmosphere while looking at and purchasing a vehicle was outstanding. The process was smooth, helpful and without pressure. John Gibson was open and reponsive to wants, needs More

by Morton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gibson
May 28, 2013

From the first time I spoke to John Gibson of Toyota South on the Phone, I knew I was going to enjoy working with him! He is without a doubt the best car salesman I have ever worked with! He was knowl More

by JudyRichardson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
May 22, 2013

MY DAUGHTER NEEDED A CAR, AND JOHN MADE SURE SHE GOT THE CAR SHE WANTED. I SUGGEST THEM FOR ALL OF OUR FRIENDS AND FAMILY More

by TheWrights41522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gibson
May 22, 2013 -

TheWrights41522 responded

We did everything online and only had to drive the vehicle and work out the payment when we got there. My daughter had limited amount to deal with, but John did and excellent job and made sure my little girl got the vehicle she wanted. I have NEVER seen a dealership or salesperson that was so easy to deal with, and with such a friendly attitude and made us feel extra comfortable. From now on for used or new vehicles this is the ONLY place we will deal with and we PRAY John will still be there.