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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

March 25, 2018

Great experience! Praneet was great with assisting my friend and I during our visit. Though we haven’t decided on which car we would like, the experience was very satis More

by Jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Praneet Lakhan
Mar 26, 2018 -

Toyota Sunnyvale responded

Thank you for writing about your visit with us, Jas. I am happy to hear that Praneet was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

March 25, 2018

Excellent service Words cannot describe what a delightful experience this car buying was! Dhanendra Shah changed my outlook to car salesmen. He was helpful, honest and More

by Phenol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Mar 26, 2018 -

Toyota Sunnyvale responded

Thank you so much for giving us the opportunity to earn your business, Phenol. I will certainly pass the kind words along to Dhanendra and the team. We look forward to your continued business. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

March 25, 2018

Nice guy Bring in the car for recall. Then realize I need to rent a car. Hook me up with them free car. Nice guy will recommend. More

by Jiahui Lin
Recommend Dealer
Yes
Employees Worked With
Simon Guzman
Mar 26, 2018 -

Toyota Sunnyvale responded

Thanks for the great review, Jiahui. Always feel free to call or stop by if there is anything else we can do to help you. Also, we would like to remind you of our complimentary scheduled shuttle service as part of our “10-Point Value Guarantee” for the next time you visit us. Warm regards, James Austin | jamesaustin@toyotasunnyvale.com

March 24, 2018

helped me out for free I came in today and needed new wiper blades for my car. A nice gentleman named Hector showed me to the parts area. He even installed them for me for f More

by mecorolla123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cisneros
Mar 26, 2018 -

Toyota Sunnyvale responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that Hector was able to provide you with an awesome experience. We really appreciate this feedback and don’t forget that we offer a complimentary, scheduled shuttle service to all of our service customers as part of our “10-Point Value Guarantee.” Best regards, James Austin | jamesaustin@toyotasunnyvale.com

March 24, 2018

great customer service had a great experience overall price wise very good customers service knowledge from team members working environment perfect location of the More

by matty1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Praneet Lakhan
Mar 26, 2018 -

Toyota Sunnyvale responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Toyota Sunnyvale. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

March 23, 2018

it was a good experience and especially socrates The people there were helpful and nice and very professional. It was hard to be approved but they did it! That was awesome thank you! More

by Victorhdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez
Mar 26, 2018 -

Toyota Sunnyvale responded

Thanks for the nice review, Victor. We really appreciate this feedback. It was our pleasure doing business with you. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

March 23, 2018

Great Car Care ! Brought my Toyota in for routine servicing a short while back. I had the pleasure of having a fantastic service advisor address/take care of my servi More

by jhk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matsui
Mar 26, 2018 -

Toyota Sunnyvale responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Paul as he will be happy to hear it. We look forward to working with you again in the future. Don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

March 23, 2018

Above and Beyond Customer Service I was referred to this dealership through the Kelly Blue Book Cash Offer. I received many referrals but Sunnyvale Toyota stood out. Martin Tamrazi wa More

by Cess_c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Martin Tamrazi
Mar 26, 2018 -

Toyota Sunnyvale responded

We really appreciate your feedback, Cess. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

March 22, 2018

Excellent sales manager! All of the information I got from Luke, the sales manager was a very clear. Even though I went to see 2017 used car, I ended up buying 2018 brand ne More

by Blizzard Pearl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Mar 23, 2018 -

Toyota Sunnyvale responded

Thank you for the nice feedback. We are happy to hear of your positive experience at Toyota Sunnyvale, and we are grateful you chose us for your automotive needs. I will share this with Luke, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

March 20, 2018

Great low price tag but wait until you see the add ons Great low tag price but when signing the contract theres added fees that are supposed to be optional but they have it there already like the etch code More

by Eclipse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Mar 22, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to provide this feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

Apr 06, 2018 -

Eclipse responded

I've tried to reach out after receiving a phone call from Bart Dicairano and emailed him as well but he never called me back or responded to my email. I guess, I'll take the next step since I'm not that important?

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