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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

January 20, 2018

They provided the great service from the first time I came t o ask for the information to the last time I came to pick up the car. More

by Luong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Sabrina Visperas, Ryan McCune
Jan 22, 2018 -

Toyota Sunnyvale responded

Luong, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Best regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

January 17, 2018

Fast, easy, friendly and informative. The dealership was great but the sales rep Fiona was great. She didn't give me the run around or try to update me. She was straight to the point and m More

by Franksnbeans28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Zhou (sales), Sean Nguyen
Jan 17, 2018 -

Toyota Sunnyvale responded

Frank, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. I will be sure to pass along your kind words to Fiona and Sean. We appreciate your recommendation and please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Warm regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

January 17, 2018

Purchased a used Certified Toyota Camry Excellent collection of used certified cars. Fred is an excellent salesperson. He is able to provide excellent suggestions about certified cars. Furth More

by pranjul23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Jan 18, 2018 -

Toyota Sunnyvale responded

Thank you for this great review. Fred is truly an excellent salesperson and we appreciate him for giving you such an excellent experience. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 17, 2018

Very pleasant and hassle free. I called and got a lot of information about available vehicles and pricing. Went to the dealer knowing what I wanted. The whole process was quick and More

by Gordy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scott, Sean Nguyen, Bobby Scott
Jan 18, 2018 -

Toyota Sunnyvale responded

Gordy, we always like to read customer feedback and are happy to know your recent visit was very pleasant and hassle-free. I will share this with Bobby and Sean. We appreciate your recommendation and don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Warm regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

January 16, 2018

No rush and great experience I had a great experience with Bobby who helped me with test drives and explaining the various options on the car. The excellent experience was a key f More

by carbuyer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Bobby Scott
Jan 16, 2018 -

Toyota Sunnyvale responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the Bobby. Please let us know if we can do anything further to help. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

January 16, 2018

Excellent Experience I have been dealing with Toyota Sunnyvale for 5 years. Outstanding Sales, Finance, and Service. On 1/15/18 I turned in a leased RAV4 EV and leased a More

by anthony loeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Ricardez, Saroyin Roy Watkins
Jan 17, 2018 -

Toyota Sunnyvale responded

Anthony, Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. I will be sure to pass along your praises to Roy and the team. Until next time, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

January 15, 2018

Great service Jamie was a huge help with a service plan for our Prius. Very knowledgeable and helpful. Would recommend to others and will be back to take advantage More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
Jan 15, 2018 -

Toyota Sunnyvale responded

Thank you so much for your review, Michael. We really appreciate your business and are so happy that Jamie could provide great service to you and your Prius. We are grateful for your recommendations and don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Best regards, James Austin | jamesaustin@toyotasunnyvale.com

January 14, 2018

Excellent service - Leanne is awesome! Leanne went above and beyond to find us the car we wanted very quickly. We were able to get a 2015 prius-c with only 19k miles! On top of getting the More

by William Buel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell, Jad Thiels, Leanne Hadzis
Jan 15, 2018 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review, William. It's great to hear we were able to go above and beyond your expectations and provide you with a remarkable experience. Congratulations on your 2015 Prius C and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 14, 2018

Amazing We got Jon Cha to help us with our car selection. He is truly a professional and helped us understand and answer any questions we had. We are truly bl More

by 9erwifey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan "Jon" Cha
Jan 15, 2018 -

Toyota Sunnyvale responded

Thank you for your wonderful feedback. I'm happy to hear that Jon was so helpful with your purchase. Enjoy your Camry, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 14, 2018

Smooth purchase Great experience purchasing and picking up my Toyota Mirai from Stan. He was very knowledgeable about the Mirai. He gave us a very thorough test dri More

by Rock123
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Jan 15, 2018 -

Toyota Sunnyvale responded

Thank you for reviewing your time spent at Toyota Sunnyvale. Stan is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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