Back

Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

Directions

By Type

4,380 Reviews of Toyota Sunnyvale

January 04, 2018

Regular Service of our car I have been coming for our car service to Sunnyvale Toyota Dealership since many years and every time we have received one of the best customer servic More

by MyToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
Jan 05, 2018 -

Toyota Sunnyvale responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Maria is one of the best at her career and your review is spot on. I will be sure to pass along your praises and please consider taking advantage of our complimentary shuttle service we offer as part of our “10-Point Value Guarantee” the next time you bring in your car for service. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

January 04, 2018

Nice staff nice car This is my first time to purchase a car from toyota dealer. Very good experience. Luke Zhang is very kind and helpful. The price is also good! More

by Pengfei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Jan 05, 2018 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review, Pengfei. I'm very happy to hear about your positive experience at Toyota Sunnyvale working with Luke Zhang. Congratulations and don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 04, 2018

Best prices Consistently lowest starting prices Still had to play he bargaining game to get the best price but less hassle than other dealership experiences. Fee More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fang
Jan 05, 2018 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Warm regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 04, 2018

Great experience! I had been to multiple other dealers and Toyota Sunnyvale provided the best experience. The staff is friendly and they make you feel at home. I got a More

by Vikram Sethi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Dhanendra Shah
Jan 05, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to share your feedback regarding your experience at Toyota Sunnyvale and congratulations on your new vehicle. Buying a new car is a huge step and we’re honored that we got to be a part of it. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 04, 2018

First time customer with wonderful Maria! I took my new (5-year-old) Highlander in for routine service in January.. This was my first visit to Toyota in Sunnyvale and I had no expectations of More

by Karla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
Jan 05, 2018 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this great review, Karla. Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Maria was able to gain your trust in our business. Don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Best regards, James Austin | jamesaustin@toyotasunnyvale.com

January 03, 2018

Life time customer for a reason This is my mother's 3rd purchase from Toyota Sunnyvale in the last 25 years (she keeps her cars for a long time) and she has more or less always used More

by George Duque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Jonathan Latchford, James Tran
Jan 04, 2018 -

Toyota Sunnyvale responded

George, Thank you so much for giving us an opportunity to work with you and your mom. We look forward to helping you with any and all of your future automotive needs. We hope your mom enjoys her 2017 Corolla, and please don't forget that every vehicle purchased from Toyota Sunnyvale comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 03, 2018

Long wait to pick up Waited 20 min for my Service Manager, which simply pull my work order and walked me to the cashier. I wish I just do it myself. A few min waiting for More

by TruthTeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simon Guzman
Jan 24, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your concerns with us. Please contact me directly so we can discuss this further. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

January 02, 2018

Never disappointed with this dealer. Bought the first car for my daughter. Got great deal, very happy. The sales team, (Jessica) will work with you to get the best deal you will be happy More

by Stanth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Jessica Wilson
Jan 03, 2018 -

Toyota Sunnyvale responded

Thank you for the glowing review, Stanth. We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 02, 2018

nice location friendly staff My experience was good at this dealership. The sales person who helped us was respectful and easy to talk to. The whole process was comparatively a More

by DanniL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Alan Ziffer, Steve Fang
Jan 03, 2018 -

Toyota Sunnyvale responded

Thank you for your great review, DanniL. We're glad that we could provide you with a good experience. If you have any automotive needs in the future, please let us know. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 01, 2018

My experience at Toyota was overall amazing! They had great customer service and they were very friendly from the sales department to the finance department. I did not feel any pressure to buy th More

by toyotabuyer2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Martin Tamrazi
Jan 02, 2018 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to working with anyone you might send our way in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Best regards. Diana Kennedy | dianakennedy@toyotasunnyvale.com

...
214
...