Back

Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

Directions

By Type

4,380 Reviews of Toyota Sunnyvale

January 01, 2018

Friendly and honest Our experience with Toyota Sunnyvale was great. Our sales guy, Phillip, worked with us tirelessly to get the best deal possible for us. Thanks for the More

by MichelleO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Phillip Loi
Jan 02, 2018 -

Toyota Sunnyvale responded

Michelle, we love hearing about customers who have a great experience at Toyota Sunnyvale and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 01, 2018

Superb Service I recently took my 2014 Toyota Corolla for service and was assited by Maria Castillo. She was extremely helpful and very friendly. I appreciate all More

by Magdat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
Jan 02, 2018 -

Toyota Sunnyvale responded

Hi Magdat and thanks for the great feedback. We're very happy that Maria was there to give you the customer service we know you deserve. Also, we would like to remind you of our complimentary scheduled shuttle service as part of our “10-Point Value Guarantee” for the next time you visit us. Warm regards, James Austin | jamesaustin@toyotasunnyvale.com

January 01, 2018

Awesome employee Sabrina went up and beyond her job description! She made me comfortable doing the driving test and helped me decide and choose the right car for my co More

by Dong M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Visperas, Ryan Negal
Jan 02, 2018 -

Toyota Sunnyvale responded

Dong, thank you for writing this fantastic review and giving our dealership such an excellent star rating. It's great to hear that Sabrina was able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there's anything else we can do for you. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 01, 2018

simply the best I give this rating not for the dealership, but for the dealer Ahmad Hatamieh. He is so down to earth and gives you the real lowdown on what the price More

by Tiffany Tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
Jan 02, 2018 -

Toyota Sunnyvale responded

Thank you for writing such a great review about your experience at our dealership, Tiffany. We appreciate the feedback and are pleased that your experience with Ahmad was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 31, 2017

Offered a Better Deal Compared to Other Dealers My salesperson, Henry, was courteous and willing to listen to my questions and requests. He tried his best to find me the best possible deal after I i More

by LevyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fang, Ryan Negal, Henry Cruz
Jan 02, 2018 -

Toyota Sunnyvale responded

Hi Levy, and thank you for this great review. We're excited to hear that Henry took care of you. He is a great asset and we appreciate all he does. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 29, 2017

Very pleasant car buying experience We got great attention and support from the moment we stepped into the lot until we drove away with our purchase. Our questions were quickly answered More

by Real T
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Fred Moini
Jan 02, 2018 -

Toyota Sunnyvale responded

Thank you for your business and this review. I am happy to hear that Fred was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 29, 2017

Fred was a huge help My family have bought our last five vehicles at Toyota Sunnyvale and they are always very patient and friendly. Fred helped us from beginning to end, More

by Kazza62442
Recommend Dealer
Yes
Employees Worked With
King Pizarro, Fred Moini
Jan 02, 2018 -

Toyota Sunnyvale responded

Thank you for the great feedback. Your continued patronage of our dealership is sincerely appreciated and we hope to be part of your future auto purchase. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 29, 2017

Service I brought my Toyota Corolla 2012 in for a recall. Marcus was the one who helped me, he was very nice. I will being my car back again. More

by mecorolla123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Roman
Jan 02, 2018 -

Toyota Sunnyvale responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Marcus as he will be happy to hear it. Don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your Corolla for servicing. Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

December 29, 2017

Service visit I love toyota sunnyvale sales and service dept. Marcus helped me the other day with my service. Everything went great. I Hope to keep this car going More

by Midnitecorolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Roman
Jan 02, 2018 -

Toyota Sunnyvale responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Also, we would like to remind you of our complimentary scheduled shuttle service as part of our “10-Point Value Guarantee” for the next time you visit us. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

December 29, 2017

Helpful and honest; no pressuee The experience was completly different than what you would expect from a car dealership. Did not feel pressured to buy? The pricing was upfront. Even More

by Carbuyer2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Melissa Aguilar
Jan 02, 2018 -

Toyota Sunnyvale responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Toyota Sunnyvale. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Warm regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

...
215
...