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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 22, 2017

Wonderful Customer Service I ordered a new tire repair kit for my Toyota Prius Prime. Willie was super quick and helpful. He ordered the part and it arrived within a day. He was More

by Neha Goyal
Recommend Dealer
Yes
Employees Worked With
Willie Davis
Dec 22, 2017 -

Toyota Sunnyvale responded

Neha, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Willie was able to provide you with a remarkable experience. Please let us know if we can do anything further to help. Also, don’t forget we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee.” Best regards, James Austin | jamesaustin@toyotasunnyvale.com

December 22, 2017

good service James patiently explained the car features and the procedures after the purchase. Made a deal in two days which was efficient. Overall satisfied with More

by poffybobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Dec 26, 2017 -

Toyota Sunnyvale responded

Thank you so much for the wonderful compliments. We are extremely happy that you left satisfied and we do appreciate your business. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 22, 2017

Purchase with Melissa I purchased a 2014 Toyota Corolla LE this month to replace a car of the same year and model that was totaled in an accident. I saw one on Toyota Sunn More

by inunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Aguilar
Dec 26, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to share your feedback regarding your experience at Toyota Sunnyvale. Buying a car is a huge step and we’re honored that we got to be a part of it. Congratulations on your 2014 Corolla LE and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 21, 2017

Great Very quick and very kind. I really appreciate their hospitality. I got a nice car for my wife. It would be a big Christmas gift for her. More

by seigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Nobu Ishihara
Dec 22, 2017 -

Toyota Sunnyvale responded

Siego, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Since you purchased your wife’s car from us, don't forget that her car comes with a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 21, 2017

Smooth transaction JJ is a good man, very easy to work with. Everything is smooth and we get appraisal Price and the doc down in just minutes. Recommend for both trade More

by Halfdome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Shehadeh
Dec 22, 2017 -

Toyota Sunnyvale responded

I’m delighted to hear that JJ took care of you and that everything went very smoothly. I’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Warm regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 21, 2017

Exellent Service. I bough the new CHR from Toyota Sunnyvale and I had an awesome service with Phillip. He advised me with selecting the best car for me, he was very pol More

by thuynguyen Ngo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vo, Phillip Loi
Dec 22, 2017 -

Toyota Sunnyvale responded

Thank you so much for giving us the opportunity to earn your business, Thuynguyen. I will certainly pass the kind words along to Phillip and Kevin. Please let us know if you need help or information about anything to do with your new Toyota C-HR. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 21, 2017

friendly Peyman was amazing and truly calm and patient with me. He gave me all the time I needed for negotiation and did his to try to get the price I was aski More

by pesianguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyman Mirshafiei
Dec 22, 2017 -

Toyota Sunnyvale responded

It is very kind of you to write us such a nice review. Peyman is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 21, 2017

Not your typical dealership experience ... I found a rare low mileage BMW M3 in their used car department. I contacted them through their website Melissa was very prompt in returning my me More

by Norcal Cyclist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Leanne Hadzis, Melissa Aguilar
Dec 22, 2017 -

Toyota Sunnyvale responded

We appreciate you for letting others know about your experience at Toyota Sunnyvale. If you ever need anything in the future, please don't hesitate to let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Take care. Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 21, 2017

Great experience We are looking for an used SUV in the past weekend. When we arrive, it is a bit late in the Sunday afternoon. Several SUV looks very good to both my w More

by yibin chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Dec 22, 2017 -

Toyota Sunnyvale responded

We really appreciate your feedback, Yibin. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope to see you again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 20, 2017

Excellent service JJ assist to me to sale my car with the top dollar without the kkb value. He walked me through the process quickly and allow me to make the best decis More

by Toyotajj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Shehadeh
Dec 21, 2017 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. I will certainly pass on your feedback to JJ as he will be happy to hear it. We look forward to working with you again in the future. Don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

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