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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 11, 2017

Great Experience Thanks to everyone who helped me buy a new car after my 1992 Corolla was totaled. I went to Toyota Sunnyvale on the recommendation of a friend. Glad More

by Marda B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Joe Larson, Jason Cai, Martin Tamrazi
Dec 13, 2017 -

Toyota Sunnyvale responded

Thank you so much for this lovely review. We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was friendly and helpful during your visit. If you have any questions about your new car, please don't hesitate to reach out to us again. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Best, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 11, 2017

Great experience! We highly recommend the Toyota Sunnyvale dealership, but mostly we recommend to work with Dhanendra Shah! Shah is a caring and professional salesman More

by Shelly Nir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Dec 13, 2017 -

Toyota Sunnyvale responded

Thank you for your lovely review. Dhanendra is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you with regards to your new Highlander. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 09, 2017

The best dealer I met ever Luke shows his profession and passion in helping me get a wonderful car. We had a very wonderful communication and built a good connection. I definite More

by binspace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Dec 12, 2017 -

Toyota Sunnyvale responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Luke. Please let us know if you need help or information about anything to do with your car. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Best, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 09, 2017

Positive experience selling my used car Working with JJ was convenient and straightforward. I'm happy with the deal we struck, and the amount of time it took--was much less hassle to sell my More

by Seller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J J Shehadeh
Dec 12, 2017 -

Toyota Sunnyvale responded

Thank you for this great review. We're excited to hear that JJ took care of you and that he provided you straightforward and hassle-free service. If you have any automotive needs in the future, please let us know and don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 09, 2017

Very friendly and helpful Since day one James was willing to help and really friendly. He helped me out thru the whole process and he was interested on really helping me and my More

by Mexicangump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Rodriguez, Bart DiCairano, James Tran
Dec 12, 2017 -

Toyota Sunnyvale responded

Thank you so much for this lovely review. We feel so grateful that you chose to come to our dealership. It's wonderful to hear James, Bart, and Hector were helpful during your visit. If you have any questions about your car, please don't hesitate to reach out to us again. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 08, 2017

Great Customer Service Willie provided excellent parts service and ordered everthing that we needed. Thank you for such prompt and helpful service - and a great attitude! More

by t2blondie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Davis
Dec 08, 2017 -

Toyota Sunnyvale responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. I will be sure to pass your thanks on to Willie. Please don't hesitate to call if we can help with anything at all. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your vehicle for servicing as part of our “10-Point Value Guarantee.” Happy Holidays. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

December 08, 2017

Simple is the best No need to have a unnecessary negotiation for pricing and the other conditions for sale as we can notice that he is reliable and already doing the bes More

by Cool Japan 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Dec 12, 2017 -

Toyota Sunnyvale responded

Thank you for your great review. We're glad Nobu could provide you with a positive experience. If you ever have any automotive need in the future, please don't hesitate to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Best, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 07, 2017

New Car Purchase at Toyota Sunnyvale I called Doug at Toyota Sunnyvale with an pre-determined price and he agreed to it. This was followed by a meeting where I brought in my old car for More

by SUVbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Formby
Dec 07, 2017 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. Our staff prides itself on providing professional and hassle-free service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Doug assisted you in such a detailed and customized manner. We hope you are enjoying your SUV, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Warm regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 07, 2017

Awesome and prompt service Can't thank him enough for his service and accomodating late pickup, and was able to park it at a lot that stays open later. More

by lordson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millis Ishoo
Dec 08, 2017 -

Toyota Sunnyvale responded

We are thrilled to hear that you enjoyed your service experience. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Be sure to take advantage of our complimentary, scheduled shuttle service if you ever bring your vehicle in for maintenance or repairs. Warm regards, James Austin | jamesaustin@toyotasunnyvale.com

December 06, 2017

Incredible services They help us with everything, explain every little detail and give us a test drive with the car that we were looking for they had a good communication More

by Enrique A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Dec 06, 2017 -

Toyota Sunnyvale responded

I’m delighted to hear of your positive experience at our dealership, Enrique. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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