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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 04, 2017

Par Excellence! My husband and I worked with Eduard Romo, James Tran, and Jonathan Latchford in purchasing our new certified used Toyota. They were all professional, More

by Super Camry Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Jonathan Latchford, Samantha Helton, James Tran, Eduard Romo
Nov 06, 2017 -

Toyota Sunnyvale responded

Your excellent feedback truly made our day. Thank you for giving us the opportunity to earn your business. We work incredibly hard to exemplify our commitment to customer care and I am glad that Eduard, James, Bart, and Samantha were able to show you what we strive to deliver. We look forward to making sure that you enjoy your vehicle for many years to come. Also, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guaranteeā€. Sincerely, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 03, 2017

Toyota Sunnyvale is GREAT! Praneet, the direct sales manager at Toyota Sunnyvale helped me purchase my vehicle and i was so lucky to receive such great service. After I found th More

by Emilywatkins44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najaf Ali, Praneet Lakhan
Nov 06, 2017 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer, Emily. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Praneet helped us achieved that. We appreciate your business and hope you'll keep in touch for your future auto needs. Don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guaranteeā€. Sincerely, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 03, 2017

Like Dealer Like Friend My very first car! I didn't make up my mind on what brand to choose, so I went to shop car. Most of the dealers don't have experience and always force More

by DavidC.Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Nov 06, 2017 -

Toyota Sunnyvale responded

David, Thank you for taking the time out of your day to share your experience with everyone. We believe in pressure- free and professional customer service and I'm glad that Luke and our team made such a great impression on you. If you have any further automotive needs, please contact or visit us. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guaranteeā€. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 02, 2017

Ratha and Sean are the best! We are so lucky to have them! Ratha Ke and Sean Nguyen are very professional, knowledgeable, passionate... we got lots of helps from them nd made us purchasing our car very easily. More

by yctoyotaprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Diana Kennedy, Ratha Ke
Nov 02, 2017 -

Toyota Sunnyvale responded

Thank you for the wonderful compliments. We couldn't be more pleased to hear that Ratha and Sean were helpful, professional, and knowledgeable during your visit. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guaranteeā€. Regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 01, 2017

Great buying experience We arrived at the used car dealer and Melissa welcome us with a beautiful smile, since she was busy taking care of a customer offer us to get another More

by Daniel A Ochoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Aguilar
Nov 02, 2017 -

Toyota Sunnyvale responded

Daniel, It is reassuring to know Melissa provided you with a hassle-free and great shopping experience. Toyota Sunnyvale’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions regarding your vehicle. Also, don’t forget to take us up on the complimentary, 119-point annual inspection as part of our ā€œ10-Point Value Guaranteeā€. Regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

October 31, 2017

Very glad to come to Toyota Sunnyvale I received a quote for my Toyota Prius Two from Nobu which was the best deal among the Toyota dealer in my area. I came in very late on Thursday night More

by jillianlyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara, Kevin Vo, Jason Cai
Oct 31, 2017 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear Nobu, Kevin, and Jason were able to go above and beyond your expectations and provide you with a memorable experience. Please feel free to call or stop by if there is anything else you need for your vehicle, and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our ā€œ10-Point Value Guaranteeā€. Regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

October 31, 2017

My third car at Toyota Sunnyvale I came to the dealership to return my leased prius (my second car at this dealership) and was undecided on whether to lease or purchase my next car. M More

by prius17sa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Dhanendra Shah
Oct 31, 2017 -

Toyota Sunnyvale responded

I am pleased to hear that you had an excellent experience with Dhanendra and the rest of the Toyota Sunnyvale team. We sincerely thank you for your continued business and encourage you to stop by or give us a call with any questions that may arise. Don’t forget that as part of our ā€œ10-Point Value Guarantee,ā€ you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

October 30, 2017

Used car purchase experience All throughout the requirements and issues were addressed promptly. Negotiation on price and customer service has been good. Finance and insurance opt More

by Sg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Aguilar
Oct 31, 2017 -

Toyota Sunnyvale responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review. We appreciate your business and don’t forget about the 119-point inspection we provide for complimentary as part of our ā€œ10-Point Value Guaranteeā€. Regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

October 30, 2017

Friendly Sales/Finance Team Vinod and the entire sales and finance team were very friendly and accommodating. I'd highly recommend buying a used car here versus taking a risk wit More

by ak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Praneet Lakhan, Vinod Kumar
Oct 31, 2017 -

Toyota Sunnyvale responded

Thank you for this 5-star review about your sales experience. We always enjoy hearing from our customers. I am pleased to hear that Vinod and our team were friendly and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Don’t forget that as part of our ā€œ10-Point Value Guarantee,ā€ you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

October 30, 2017

Leanne is great Leanne is enthusiastic and always fights for her customer for a good deal. I’m very happy with my car. She is also an interesting person to talk with. More

by Wanning
Recommend Dealer
Yes
Employees Worked With
Leanne Hadzis
Oct 31, 2017 -

Toyota Sunnyvale responded

Leanne appreciates you taking the time to write this review about your experience, Wanning. We are dedicated to provide each and every customer with a friendly and efficient sales experience. Your feedback is a testimony that our dedication has really paid off. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our ā€œ10-Point Value Guaranteeā€. Regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

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