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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

June 30, 2017

Dash replacement was great! Recently had my dash replace, it took a while for it come in but finally had it replace. I recently moved a about an hour away, but was able to come More

by Miguel
Recommend Dealer
Yes
Employees Worked With
Simon Guzman, Kyle Anderson
Jun 30, 2017 -

Toyota Sunnyvale responded

Thanks for giving us the opportunity to service your vehicle, Miguel. I am happy to hear that everything went well for you. If you need anything else for your vehicle, please let us know. Also, we would like to remind you of our complimentary scheduled shuttle service as part of our “10-Point Value Guarantee” for the next time you visit us. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

June 30, 2017

Straight Forwad I had seen the car we purchased on line and then traveled several hours to look it over and test drive the car. The on line pictures matched the actu More

by PeterB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Jul 03, 2017 -

Toyota Sunnyvale responded

Peter, Thank you for the wonderful review and for traveling to Toyota Sunnyvale from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Also, don't forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 30, 2017

Great Customer Service; Best Discounts Lang Gao helped me find a car that I wanted and needed. He went above and beyond to get the best discount for me (and I emailed all the 15 Toyota deal More

by gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao
Jul 03, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to write this 5-star review, Gordon. We strive to provide courteous service to all our guests and are glad to hear that Lang helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 30, 2017

Amazing experience We went to Toyota Sunnyvale to buy a car. We did end up buying the car from different brand . Omid was helping us so much and gave us all the info More

by Password1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Shayeganpour
Jul 03, 2017 -

Toyota Sunnyvale responded

Thank you for the excellent review. It is great to know that Omid was able to provide you with a professional and pressure-free service. We appreciate your recommendation as well. Please feel free to call or stop by if there is anything else we can do to help you. Also, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 30, 2017

Very knowledgeable sale rep Omid was very helpful with answering all my questions regarding the car I wanted to buy he is not pushing at all to buy the car plus he gives as many More

by Michael1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Shayeganpour
Jul 03, 2017 -

Toyota Sunnyvale responded

We cannot thank you enough for your wonderful remarks about Omid and for your recommendation. It was a pleasure to assist you and please don't hesitate to reach out if you have any further questions or needs. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 29, 2017

So friendly I would say Ryan is the. I eat guy I ever met. He took the time out of his busy schedule to come say hi and introduce himself to me. More

by Vietillusions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Jun 30, 2017 -

Toyota Sunnyvale responded

Thank you for your review. We're glad to have Ryan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

June 28, 2017

Fantastic Experience Right from the time I identified the car to the time I inked the deal was a great experience. Buying used vehicles can be stressful but this is the sh More

by Tirupathi Venkatesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Ryan Cacatian
Jun 29, 2017 -

Toyota Sunnyvale responded

Thank you for the great feedback, Tirupathi. Your continued patronage of our dealership is sincerely appreciated and we hope to be part of your future auto purchase. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 27, 2017

The only dealership I considered when purchasing my car Car hunting can be stressful. There are so many pushy dealerships and salesmen, so seeing Diana's cheerful face and smile made me feel welcome from th More

by urbanflora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shum, Diana Kennedy, Pranay Sharma
Jun 27, 2017 -

Toyota Sunnyvale responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 27, 2017

Excellent Service From the moment we inquired about the Mirai, Lang was exceptionally responsive, informative, and professional. His expertise and salesmanship allowed More

by Kathy Saad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao, Sean Nguyen
Jun 28, 2017 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer, Kathy. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Lang achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Also, please don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 26, 2017

Excellent Experience & Customer Service James Tran was very welcoming and friendly to my family and I when we came to Toyota Sunnyvale. I'm very glad he came up to us and assisted us because More

by Bridgitte Agcaoili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Jun 26, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to review your experience with us, Bridgitte. I will let James know that you were pleased with his service. Don't hesitate to reach out if you have any further questions or needs. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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