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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

May 28, 2017

Toyota Sunnyvale delivers I had ordered a Sienna LE two months ago at Toyota Sunnyvale. When I called to get the status of my order after the expected delivery date I learned t More

by peterro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao
May 29, 2017 -

Toyota Sunnyvale responded

I do apologize for the initial difficulties you experienced getting your new purchase but I'm glad to hear that things have been smoothed over by Lang. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 26, 2017

Toyoda Nobu is amazing! He is able to explain car features and specificaton so clearly and also follow every procedures which I have to do in order to get Toyota car. That is More

by Shinobu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
May 29, 2017 -

Toyota Sunnyvale responded

Thank you for your kind comments. I will be sure to let our Nobu know how much of an impact he made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 26, 2017

Outstanding buying experience Ryan has helped me in the past with my 4 runner and he now helped me with rav4. Everything is and will exceptional with toyota sunnyvale, specificall More

by Chintan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
May 26, 2017 -

Toyota Sunnyvale responded

Thank you for your outstanding review, Chintan. I'm very happy to hear that Ryan was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you. I hope you are enjoying your Rav4, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 26, 2017

Excellent experience of buying a new van My daughter and I purchased a new Toyota Sienna and had lots of fun doing it. Mr Shah helped us, and it was a warm and personal experience. We got exc More

by Kailani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
May 29, 2017 -

Toyota Sunnyvale responded

Thank you for recognizing your experience at our store. It is great to know that Shah was able to provide you and your daughter with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 26, 2017

Toyota Sunnyvale Nobu is strong supporter for customer. I already bought two TOYOTA cars from him. As lots of other review comments says, buying cars from him itself was of course wonderful experience for s More

by K S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
May 29, 2017 -

Toyota Sunnyvale responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Toyota Sunnyvale and it’s great to hear of your continued business. Nobu is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 25, 2017

Professional salesman Lang Gao Lang Gao was excellent. He was friendly, informative, and decisive. He remembered my name and continued to offer service after the sale. I totally More

by Peter Salmon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lang Gao, Kyle Krebs
May 26, 2017 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer, Peter. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Lang achieved that. Once again, we appreciate your business and please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 24, 2017

New Rav4 2017 WRITE A REVIEW DHANENDRA SHAH May 19,2017 DEALERSHIP RATINGEMPLOYEE RATING "Excellent Customer Service " - Onkar Singh I recently bough More

by Onkar Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Diana Kennedy, Dhanendra Shah
May 24, 2017 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback, Onkar. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Dhanendra was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Oh and, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 23, 2017

James Tran Toyota is Great! James Tran was super helpful. He helped me find my dream car for the perfect price, helped me negotiate a great price with the manager, and was supe More

by colinwan32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
May 24, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that James helped you find your dream car. Please keep us in mind for your future auto needs as our team is always here to assist you. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 22, 2017

Excellenr service Excellent service from Delon. Explained to me well. Very friendly and i will recommend to my friends and family. ge deserved to have 5 stars. More

by Joy Ginez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin
May 23, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this awesome feedback, Joy. Hearing that you received "excellent service" from our team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

May 22, 2017

Exellent service! Luke Zhang was very helping with my first purchase at Toyota Sunnyvale. He made it easy with all the choices and quick with the paper work. I will def More

by Meganle82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
May 22, 2017 -

Toyota Sunnyvale responded

Thank you for your kind comments. I will be sure to let Luke Zhang know how much of an impact he made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. We look very forward to seeing you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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