
Toyota Sunnyvale
Sunnyvale, CA
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4,380 Reviews of Toyota Sunnyvale
Terrific Buying Experience I came to Toyota Sunnyvale knowing I would be taken care of when purchasing a new 2016Toyota Prius. I bought my previous car from this dealership an I came to Toyota Sunnyvale knowing I would be taken care of when purchasing a new 2016Toyota Prius. I bought my previous car from this dealership and had it serviced here, too. People were always helpful and tried to make sure I was satisfied with their service. Omid Shayeganpour was my sales associate. I presented him with my vehicle requirements and he patiently answered my questions. Then came the negotiations; Omid listened to what I wanted in the deal. He worked hard (always with a smile) to accommodate my requests for options while trying to get me the best price to seal the deal. We finally came to a happy agreement. It was late and all the financial agents were busy. The sale director, Cisco Savala, stepped in to do all the needed paperwork so I could go home and sleep because I had to go to work very early in the morning. Toyota Sunnyvale values customer service and they really proved it! Thank you very much! More
Great experience Leasing a car from Toyota Sunnyvale was a decent experience for me. In the first place I got all needed information on cars, features, quotes, leasing Leasing a car from Toyota Sunnyvale was a decent experience for me. In the first place I got all needed information on cars, features, quotes, leasing options, etc. quick and clear. The price negotiations and financing paperwork all went smooth. Many thanks to Cynthia Muonio for the great service. More
Great Treatment I came to the dealership having narrowed down my choices to several hybrid models. My salesman, Lang, was very forward with me with not only the featu I came to the dealership having narrowed down my choices to several hybrid models. My salesman, Lang, was very forward with me with not only the features that were provided came with the RAV4 but also helped me get the right trim & options based on what was and wasn't important for me. He also helped me work within my budget and found the appropriate discounts for my situation and scheduled a test drive very quickly. Kyle, the finance guy also explained clearly the different service options, timelines etc and was forthcoming with their value proposition while also understanding some of my objections. More
The BEST! Bought a 2008 Prius from Sunnyvale Toyota at a good deal. Walked in the store without making an appointment and received a great service from Kalani . Bought a 2008 Prius from Sunnyvale Toyota at a good deal. Walked in the store without making an appointment and received a great service from Kalani . Kalani is the best! He explained everything made me feel welcome and comfortable address all my concerns. I was helped by Bart Dicairano with the finance department. It is a great experience and happy to give thanks in this thanksgiving season. More
Omotenashi - Japanese hospitality Have you heard of Omotenashi before? It defines Japanese hospitality. But its meaning goes way deeper than the way of providing hospitality. The noun Have you heard of Omotenashi before? It defines Japanese hospitality. But its meaning goes way deeper than the way of providing hospitality. The noun means “to entertain guests wholeheartedly”. If you want to experience "Omotenashi" , Nobu is the one who can provide us. As I am Japanese, I can prove his Omotenashi is high-end. More
Great support! I have been able to lease a car with the help of Nobu. I was going to buy an inexpensive used car first but he provided me with another option, leasi I have been able to lease a car with the help of Nobu. I was going to buy an inexpensive used car first but he provided me with another option, leasing a car, by taking my situation into account. It was impossible to choose this option without his suggestion. Besides, talking and asking in the details in Japanese, my mother tongue, make me easy. Nobu would give great support to anybody who needs! More
Wonderful support! I bought an used car here a month ago, and one of staffs, Nobu's support was just wonderful. It was my first experience to buy a car, but he had never I bought an used car here a month ago, and one of staffs, Nobu's support was just wonderful. It was my first experience to buy a car, but he had never make me worried. I will definitely come again to Toyota Sunnyvale next time. More
Top support from sales staff Purchased a 3 year old Kia Optima. Al Mokhtari on the sales staff was helpful, informative, supportive and not pushy. Unfortunately there was a hiccup Purchased a 3 year old Kia Optima. Al Mokhtari on the sales staff was helpful, informative, supportive and not pushy. Unfortunately there was a hiccup as the car had been transferred to another dealership between my first and second visits, which was inconvenient. Al traveled all the way from Sunnyvale to Tracy to retrieve the vehicle and complete the sale. That is service. More
Competent, professional, respectful, and friendly staff. I appreciate that they respected what I wanted and they didn’t try talking me into something else. They also know their product. It is very important I appreciate that they respected what I wanted and they didn’t try talking me into something else. They also know their product. It is very important to be able to represent what you’re selling and be able to answer the customer’s questions. Sunnyvale Toyota responded to my phone call and offered to see me that same day within the hour. I understand that committing to an appointment time is advantageous to the customer and the business. I also understand that a sales rep may not be available at my convenience; Sunnyvale Toyota dealership did accommodate and that is why they got my business. Other local Toyota dealerships offered to fit me in but were not flexible to my schedule. More
no hassle of getting quote and quickly finalized deal I got a quote from sunnyvale dealer and decided the final price over the phone with Rep., Make an appointment for the next day, went in to confirm fin I got a quote from sunnyvale dealer and decided the final price over the phone with Rep., Make an appointment for the next day, went in to confirm final price and started paper work. The whole process, although still take time for all paper work, went through smoothly. More