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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 28, 2016

Terrific Buying Experience I came to Toyota Sunnyvale knowing I would be taken care of when purchasing a new 2016Toyota Prius. I bought my previous car from this dealership an More

by chris I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Savala, Omid Shayeganpour
Nov 28, 2016 -

Toyota Sunnyvale responded

What an enjoyable review to read, Chris. It is reassuring to know Omid provided you with a hassle-free and great shopping experience. Toyota Sunnyvale’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 28, 2016

Great experience Leasing a car from Toyota Sunnyvale was a decent experience for me. In the first place I got all needed information on cars, features, quotes, leasing More

by Onotole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Cynthia Muonio
Nov 28, 2016 -

Toyota Sunnyvale responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Cynthia was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 28, 2016

Great Treatment I came to the dealership having narrowed down my choices to several hybrid models. My salesman, Lang, was very forward with me with not only the featu More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao, Kyle Krebs
Nov 29, 2016 -

Toyota Sunnyvale responded

Robin, We strive to answer every question and address every concern, and it’s encouraging to know that our team was able to show you dedicated and personalized service. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 27, 2016

The BEST! Bought a 2008 Prius from Sunnyvale Toyota at a good deal. Walked in the store without making an appointment and received a great service from Kalani . More

by alicia garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalanie and Bart Dicairo
Nov 28, 2016 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback, Alicia. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Kalani and Bart were able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

November 26, 2016

Omotenashi - Japanese hospitality Have you heard of Omotenashi before? It defines Japanese hospitality. But its meaning goes way deeper than the way of providing hospitality. The noun More

by ky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Nov 28, 2016 -

Toyota Sunnyvale responded

Ky, We appreciate you for letting others know about your experience at Toyota Sunnyvale. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

November 26, 2016

Great support! I have been able to lease a car with the help of Nobu. I was going to buy an inexpensive used car first but he provided me with another option, leasi More

by newcarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Nov 28, 2016 -

Toyota Sunnyvale responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Nobu was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 25, 2016

Wonderful support! I bought an used car here a month ago, and one of staffs, Nobu's support was just wonderful. It was my first experience to buy a car, but he had never More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Nov 28, 2016 -

Toyota Sunnyvale responded

Sal, It was a pleasure to read about your first buying experience working with Nobu. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

November 25, 2016

Top support from sales staff Purchased a 3 year old Kia Optima. Al Mokhtari on the sales staff was helpful, informative, supportive and not pushy. Unfortunately there was a hiccup More

by Stevew2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Nov 28, 2016 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer, Steve. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

November 24, 2016

Competent, professional, respectful, and friendly staff. I appreciate that they respected what I wanted and they didn’t try talking me into something else. They also know their product. It is very important More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez, Sara Tello
Nov 25, 2016 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback, Don. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know our team was able to show you dedicated and personalized service. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

November 22, 2016

no hassle of getting quote and quickly finalized deal I got a quote from sunnyvale dealer and decided the final price over the phone with Rep., Make an appointment for the next day, went in to confirm fin More

by George Hsieh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Diana Kennedy, Flora On
Nov 22, 2016 -

Toyota Sunnyvale responded

George, Thank you for your kind words and congratulations on your new purchase. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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