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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 18, 2016

Great value at Japan quality Great pre-owned cars in the lot, compared to dealership include other Toyota's. James Tran took care of me to the fullest and I was totally satisfied More

by itowpaaan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Nov 21, 2016 -

Toyota Sunnyvale responded

Thank you for this great review. We're excited to hear that James took care of you. He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

November 17, 2016

Leasing Toyota Mirai Dan was very nice, knowledgeable, and patience. I didn't feel pressured to leased my vehicle. He is always available to answer my questions via email, More

by Toyota Mirai owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Nov 17, 2016 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Dan achieved that. Once again, we appreciate your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 16, 2016

I got efficient help and now I love my new car The service was amazing and they gave me a great deal on my car! Thanks to Luke I now drive a wonderful car... my dream car. More

by Yulissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang, Luke Zhang
Nov 17, 2016 -

Toyota Sunnyvale responded

Your great feedback truly made our day, Yulissa. We work incredibly hard to exemplify our commitment to customer care and I am glad that Luke was able to show you what we strive to deliver. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 15, 2016

Great! Lorenzo was amazing! He took the time to answer my question, did everything I asked for. Lorenzo showed me three different vehicles I fell in love wi More

by Louay34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Krebs, Lorenzo Martinez
Nov 15, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from Lorenzo is always encouraging and reassures us of our commitment to our customers. We hope that you will enjoy the new purchase, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 15, 2016

Quick, clean transaction We felt welcomed and well treated. No games, straight forward, no hassles. No pressure to buy add-ons. Everyone we met seemed to know the in and ou More

by John & Dottie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasternak - sales - Excellent!!!, Bart DiCairano
Nov 15, 2016 -

Toyota Sunnyvale responded

Thanks for the kind review, John and Dottie. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com-245-6640

November 15, 2016

Good Experience I could negotiate on the price of the Toyota Corolla LE Red car for a very good deal. Only thing I felt was they pushed for the after sales service pl More

by Suvarnan Jayapalan Sujatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Martinez
Nov 16, 2016 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review, Suvarnan. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 15, 2016

TRULY EXCEPTIONAL Stan Woloski made my car purchase experience 'Exceptional'. I highly recommend Stan because he was honest, answered all my questions, patient and very More

by Lourdes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Nov 16, 2016 -

Toyota Sunnyvale responded

Hello Lourdes and thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that Stan was there to provide you with such exceptional shopping experience. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 14, 2016

Truely Exceptional Service I really appreciate professionalism of Toyota Sunnyvale Dealership staff. The Service, which they have provided, while I was buying my first new vehic More

by Bakhtiyor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson, Kyle Krebs
Nov 15, 2016 -

Toyota Sunnyvale responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 14, 2016

Excellent experience buying Toyota Mirai Chris Hagan did an excellent job explaining all numbers and the car features. There were no hidden fees or unexpected surprises. Trade in was easy wit More

by victor feygelman
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Latchford, Kyle Krebs
Nov 15, 2016 -

Toyota Sunnyvale responded

Victor, I am happy to hear you are enjoying your purchase. At Toyota Sunnyvale, we strive to answer every question and address every concern, and it’s encouraging to know Chris was able to show you dedicated and personalized service. We hope you are enjoying your new Mirai, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 13, 2016

Professional, friendly and honest staff I would like to thank the whole Sunnyvale Toyota staff, especially Omid Shayeganpour and Kyle in finance and Alex the manager. Omid is a very pleasant More

by mdc518
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Shayeganpour
Nov 14, 2016 -

Toyota Sunnyvale responded

Thank you and congratulations on your purchase. We are so very pleased that Omid, Kyle, and Alex could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we hope to see you again. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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