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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 11, 2016

Very good! Good service! I got excellent language explanation, recommendation, good looking price so it makes me make decision at the first time I visited! Good More

by Weihe Zhen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Zhou
Nov 11, 2016 -

Toyota Sunnyvale responded

Weihe, Thank you for your review and for choosing our dealership. I'm happy that you enjoyed your experience with us and I'm looking forward to having you again in the future. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 11, 2016

patient and nice Eric has been very helpful to us. He is very patient and nice. He tried his best to answer all our questions related to financing and leasing a car. W More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wong
Nov 11, 2016 -

Toyota Sunnyvale responded

TJ, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle leasing experience with Eric was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 11, 2016

Best experience! I found the used car I wanted at Toyota Sunnyvale and submitted an online credit application. I was immediately contacted by John Ewell, Direct Sales More

by N.Shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell, Najaf Ali
Nov 14, 2016 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with John at Toyota Sunnyvale. If you have any further needs, do not hesitate to come back in for a visit. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

November 10, 2016

Very relaxed and pleasant experience with the salesman. Mr Delon Orquin has been very helpful and we didn't feel any pressure from him. He helped us get a better deal for the car that we want. He explained More

by Sherlly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao has been very helpful to us also, he explained every features of the car that we want and answered every questions we have. He was very respectful and courteous to us., Delon Orquin
Nov 11, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Sherlly. We are very happy to hear that Delon could be so helpful during your recent visit with us. Thank you for your business and we look forward to seeing you back again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 08, 2016

Very satified It's my first time buying a car and Flora has been very helpful in the whole process. She gave me a lot of good suggestions and helped me test drive m More

by Vera2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najaf Ali, Flora On
Nov 09, 2016 -

Toyota Sunnyvale responded

Thank you for your kind comments. I will be sure to let Flora know how much of an impact she made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

November 08, 2016

Excellent sales and customer service experience I live 170 miles away and this dealership had the car I wanted but I did not want to drive that far. I was approve online in moments, and the car was More

by caitlin40967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke
Nov 09, 2016 -

Toyota Sunnyvale responded

Caitlin, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Ratha was so positive. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

November 08, 2016

Good Experience Agent Kalani helped and guided well. recommended. Helped me search good deal for toyota camry 2016. Let me take test drive around to know condition o More

by darsh
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
Nov 09, 2016 -

Toyota Sunnyvale responded

Congratulations on the 2016 Camry, Darsh. Thank you for taking the time to write about your experience. It's great to know Kalani was able to provide you with the pressure-free and knowledgeable shopping experience. Please let us know if you need help or information about anything to do with your car. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

November 08, 2016

Wonderful The best business, I'm really happy.... my next purchase will be in Toyota Sunnyvale. Definitely I want recommend Toyota Sunnyvale to my friends. More

by Mazor1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Socrates Menchavez
Nov 09, 2016 -

Toyota Sunnyvale responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. We are grateful for your recommendations and we look forward to working with you or anyone you might send our way in the future. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

November 08, 2016

Wonderful I just bought Toyota Camry 2017. Agent Lang Gao gave me a lot of help and I am very satisfied with his service. It is really a wonderful dealer! More

by Zhongde2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao
Nov 09, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to review your experience with us. We will let Lang know that you were pleased with his service. Congratulations on your 2017 Camry and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 05, 2016

Honest and fair, great customer service. Super friendly staff. Contacted the dealer online after visiting a few dealerships nearby who were trying to sell me a few cars way above MSRP. Very More

by Avalon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
Nov 07, 2016 -

Toyota Sunnyvale responded

Thank you for the wonderful review and for traveling to Toyota Sunnyvale from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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