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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 01, 2016

Purchase Customer service is excellent. Very friendly and accurate about the deals that they want us to know. Very cconvincing so the customer can not say no.. More

by SSoni990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Armenta
Nov 01, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new purchase and please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 01, 2016

pleasant, friendly, informative, professional sales agents My name is Karuna and I live in Sanjose area since 1995. In late Aug-2016, I was checking for new cars [mainly Toyota, Honda and Nissan]. My prefe More

by karuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller, Luke Zhang
Nov 01, 2016 -

Toyota Sunnyvale responded

Hello Karuna and thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that Dan was there to provide you with such exceptional shopping experience. Thank you again and congratulations on your new car. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 01, 2016

I'm happy! Last week I got pulled over for a brake light so I had to bring the vehicle back to the dealership. After coming here for years I expected to drop of More

by ironblimp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Baez
Nov 01, 2016 -

Toyota Sunnyvale responded

Thank you for the great feedback. We're very happy that Fernando was there to give you the customer service we know you deserve. Thank you and we look forward to seeing you again. Don’t forget we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee.” Sincerely, Gene Ramirez Service and Parts Manager, generamirez@toyotasunnyvale.com

November 01, 2016

Enthusiastic, Friendly and Customer focused Dan was very friendly and enthusiastic in his service, and willing to help whatever he could help with. He even went the extra mile to help us meet ou More

by Kk
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Nov 01, 2016 -

Toyota Sunnyvale responded

Thank you for sharing this great feedback with us. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

November 01, 2016

Good experience There are many cars in the inventory and dealers tried their best to find the cars that works best for my needs. Definitely recommend this dealership More

by sunhwan
Recommend Dealer
Yes
Employees Worked With
John Ewell
Nov 02, 2016 -

Toyota Sunnyvale responded

Sunhwan, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them. We understand that buying a car is an important decision and we are honored that you chose Toyota Sunnyvale. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 31, 2016

Recently purchased a certified used Toyota Camry I am very much satisfied with this Toyota dealer. Especially thanks to Mr. Raj George who helped me a lot and proper information. This is the first ti More

by Ashish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj George
Oct 31, 2016 -

Toyota Sunnyvale responded

It was a pleasure to read about your first buying experience working with Raj. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 31, 2016

Customer friendly, knowledgeable and professional service My current lease will end in Nov and I was looking for a new lease car. Toyota Sunnyvale is on my way to work so I decided to stop by and consult with More

by Bo Yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Oct 31, 2016 -

Toyota Sunnyvale responded

Thank you for this wonderful review. At Toyota Sunnyvale, we strive to answer every question and address every concern, and it’s encouraging to know Mirai and Dan were able to show you dedicated and personalized service. We look forward to working with you again. Oh, and don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 31, 2016

Awesome This was my first time going in to lease a car on my own and Dan was very helpful throughout the entire process. He walked me through step-by-step ove More

by jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Nov 01, 2016 -

Toyota Sunnyvale responded

Thank you Jay, we love hearing from happy customers. We know that leasing a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 31, 2016

Simple and fast!! I came in looking a specific prius C. Josh Armenta helped me out once I got there. He explained everything the Prius has and test drive went well of c More

by Microliclr21
Recommend Dealer
Yes
Employees Worked With
Joshua Armenta
Nov 01, 2016 -

Toyota Sunnyvale responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Josh was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 31, 2016

Great service Went in two weeks ago looking to buy my first car! Must admit I was alittle undecisive but they guy helping us out, Lorenzo, made us feel very comfort More

by Anaisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Martinez
Nov 01, 2016 -

Toyota Sunnyvale responded

Anaisa, I sincerely thank you for going out of your way to write this review about Toyota Sunnyvale. We try to create a comfortable and stress-free environment for each and every customer. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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