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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

October 31, 2016

Great Dealership The direct sales manager, Darwin, was very knowledgeable and answered all my questions. When I'm ready to buy I will definitely be back to purchase a More

by Rvicarme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin Vergonio
Nov 01, 2016 -

Toyota Sunnyvale responded

Thank you for your review. We're glad to have Darwin on our team and that we could provide you with a positive experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 31, 2016

Great Service! I went in to Toyota Sunnyvale Service Department for my 25000 mile service. My service rep was Chris Penn. My was done on time . The free WiFi is nice More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Townsend, Christopher Penn
Nov 01, 2016 -

Toyota Sunnyvale responded

Thank you for this great review. We're excited to hear that Chris took care of you. He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Gene Ramirez Service and Parts Manager, generamirez@toyotasunnyvale.com

October 31, 2016

Lang Gao review. I just wanted to say my experience in Toyota Sunnyvale Lang Gao is very helpful and always recommend the right price to me of what I want he provided More

by merna127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao
Nov 01, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 31, 2016

Recommended dealership We've had the pleasure of working with Toyota Sunnyvale four times in the past 6 years, and bought one Corolla (2010), one Prius (2010), and in the pa More

by MH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan "Jon" Cha
Nov 01, 2016 -

Toyota Sunnyvale responded

Thank you so much for the wonderful review of your experience at Toyota Sunnyvale. Jonathan is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your loyalty and business. We will be there for you for many years to come. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 30, 2016

buy a Sienna van Luke is sales person to work with me for my purchase. He is kind and very experienced. We were looking a special AWD van. He found the car and also go More

by Steven3746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Oct 31, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to write this 5-star review, Steven. We strive to provide courteous service to all our guests and are glad to hear that Luke helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 30, 2016

The environment was friendly. Excellent service Walked into the dealership with questions and left with answers. The employee was patient and I didn't feel rushed. I came in because I am planning o More

by riggins_
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Armenta
Oct 31, 2016 -

Toyota Sunnyvale responded

Thank you for your review. We're glad to have Josh on our team and that we could provide you with a positive experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 30, 2016

Ratha #1 Salesperson Ratha Ke is the best salesperson I have ever met! She was not pushy at all and she took care of me. She is obviously experienced in the field because More

by NC408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke
Oct 31, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from Ratha is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new vehicle and we look forward to hopefully doing business with you again in the future. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 30, 2016

Great services I was interested in purchasing new car (Corolla)and Jay showed me my options available. Definitely made customers feel welcomed and not pushy to sell. More

by Thivi1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lu
October 29, 2016

Great customer service and friendly staff So I found the truck I wanted online at Toyota Sunnyvale. I called and a friendly voice which belonged to Junemarie answered the phone. After confir More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari, Junemarie Jingco
Oct 31, 2016 -

Toyota Sunnyvale responded

Thank you for this marvelous review and congratulations on your purchase. We are so pleased that Junemarie and Al were able to provide you with such exceptional shopping experience. When it comes time to assess your vehicle for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 29, 2016

Fantastic Experience! OMG! Flora On and Jon Cha were amazing. I purchased a new 2016 Prius Touring. They were not high pressure and communicated with me by phone and text. More

by Laurablade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flora On, Jonathan "Jon" Cha
Oct 31, 2016 -

Toyota Sunnyvale responded

Thank you for the excellent review, Laura. It is great to know that Flora and Jon were able to provide you with pressure-free shopping experience. We are very glad to hear that your experiences with it have been very positive. We hope you are enjoying your new Prius Touring, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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